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<p style="margin-top:0;margin-bottom:0"><span style="font-size: 12pt;">Another possibility is that the seize ack transmited from OpenR2 is not detected by the other end and it ends the call, because whenever it fails, the release comes exactly 41ms after the
seize ack has been sent in all cases. Can you think of something to change about this?</span><br>
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<div><span style="font-family: Calibri, Helvetica, sans-serif; font-size: 16px;">Regards, Ezequiel </span><br>
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<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" style="font-size:11pt" color="#000000"><b>De:</b> Ezequiel Quadri <ezequiel_quadri@hotmail.com><br>
<b>Enviado:</b> viernes, 16 de marzo de 2018 04:19 p.m.<br>
<b>Para:</b> asterisk-r2@lists.digium.com<br>
<b>Asunto:</b> Re: [asterisk-r2] Incoming calls hangs randomly prior R2 exchange</font>
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<div>Hi Moises, thanks for your answer,</div>
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<div>The issue is that with another PBX the calls have no problem, all are handled correctly, therefore the provider argues that a problem is the new PBX. </div>
<div><span style="font-size:12pt">However, I have already tried with the persistence check, and the release signal really persists for about 160ms.</span><br>
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<div><span style="font-size:12pt">Regards, Ezequiel </span></div>
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<div id="x_divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" color="#000000" style="font-size:11pt"><b>De:</b> asterisk-r2-bounces@lists.digium.com <asterisk-r2-bounces@lists.digium.com> en nombre de Moises Silva <moises.silva@gmail.com><br>
<b>Enviado:</b> viernes, 16 de marzo de 2018 10:56 a.m.<br>
<b>Para:</b> asterisk-r2@lists.digium.com<br>
<b>Asunto:</b> Re: [asterisk-r2] Incoming calls hangs randomly prior R2 exchange</font>
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<div class="x_x_gmail_quote">On Thu, Mar 15, 2018 at 3:40 PM, Ezequiel Quadri <span dir="ltr">
<<a href="mailto:ezequiel_quadri@hotmail.com" target="_blank" id="LPlnk331940" previewremoved="true">ezequiel_quadri@hotmail.com</a>></span> wrote:<br>
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<p style="font-family:Calibri,Helvetica,sans-serif; font-size:16px">OpenR2 call files:<br>
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<div style="font-size:16px; font-family:Calibri,Helvetica,sans-serif">[12:22:03:236] [Thread: 140405976749824] [Chan 4] - Call started at Tue Mar 13 12:22:03 2018 on chan 4 [openr2 version 1.3.3, revision (release)]</div>
<div style="font-size:16px; font-family:Calibri,Helvetica,sans-serif">[12:22:03:236] [Thread: 140405976749824] [Chan 4] - Initialized R2 MF detector</div>
<div style="font-size:16px; font-family:Calibri,Helvetica,sans-serif">[12:22:03:236] [Thread: 140405976749824] [Chan 4] - CAS Tx >> [SEIZE ACK] 0x0C</div>
<div style="font-size:16px; font-family:Calibri,Helvetica,sans-serif">[12:22:03:236] [Thread: 140405976749824] [Chan 4] - CAS Raw Tx >> 0x0D</div>
<div style="font-size:16px; font-family:Calibri,Helvetica,sans-serif">[12:22:03:277] [Thread: 140405976749824] [Chan 4] - Bits changed from 0x00 to 0x08</div>
<div style="font-size:16px; font-family:Calibri,Helvetica,sans-serif">[12:22:03:277] [Thread: 140405976749824] [Chan 4] - CAS Rx << [CLEAR FORWARD] 0x08</div>
<div style="font-size:16px; font-family:Calibri,Helvetica,sans-serif">[12:22:03:277] [Thread: 140405976749824] [Chan 4] - Far end disconnected. Reason: Normal Clearing</div>
<div style="font-size:16px; font-family:Calibri,Helvetica,sans-serif">[12:22:03:277] [Thread: 140405976749824] [Chan 4] - Call ended</div>
<div style="font-size:16px; font-family:Calibri,Helvetica,sans-serif">[12:22:03:277] [Thread: 140405976749824] [Chan 4] - Attempting to cancel timer timer 0</div>
<div style="font-size:16px; font-family:Calibri,Helvetica,sans-serif">[12:22:03:277] [Thread: 140405976749824] [Chan 4] - Cannot cancel timer 0</div>
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<div style="font-family:Calibri,Helvetica,sans-serif; font-size:16px">[12:22:03:236] [Thread: 140405976241920] [Chan 5] - Call started at Tue Mar 13 12:22:03 2018 on chan 5 [openr2 version 1.3.3, revision (release)]</div>
<div style="font-family:Calibri,Helvetica,sans-serif; font-size:16px">[12:22:03:236] [Thread: 140405976241920] [Chan 5] - Initialized R2 MF detector</div>
<div style="font-family:Calibri,Helvetica,sans-serif; font-size:16px">[12:22:03:236] [Thread: 140405976241920] [Chan 5] - CAS Tx >> [SEIZE ACK] 0x0C</div>
<div style="font-family:Calibri,Helvetica,sans-serif; font-size:16px">[12:22:03:236] [Thread: 140405976241920] [Chan 5] - CAS Raw Tx >> 0x0D</div>
<div style="font-family:Calibri,Helvetica,sans-serif; font-size:16px">[12:22:03:277] [Thread: 140405976241920] [Chan 5] - Bits changed from 0x00 to 0x08</div>
<div style="font-family:Calibri,Helvetica,sans-serif; font-size:16px">[12:22:03:277] [Thread: 140405976241920] [Chan 5] - CAS Rx << [CLEAR FORWARD] 0x08</div>
<div style="font-family:Calibri,Helvetica,sans-serif; font-size:16px">[12:22:03:277] [Thread: 140405976241920] [Chan 5] - Far end disconnected. Reason: Normal Clearing</div>
<div style="font-family:Calibri,Helvetica,sans-serif; font-size:16px">[12:22:03:277] [Thread: 140405976241920] [Chan 5] - Call ended</div>
<div style="font-family:Calibri,Helvetica,sans-serif; font-size:16px">[12:22:03:277] [Thread: 140405976241920] [Chan 5] - Attempting to cancel timer timer 0</div>
<div style="font-family:Calibri,Helvetica,sans-serif; font-size:16px">[12:22:03:277] [Thread: 140405976241920] [Chan 5] - Cannot cancel timer 0</div>
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<div>I think you should try contacting your telco as this seems like an issue upstream. Having said that, you may try to fix it by using 'timers.cas_persistence_check=100' in the advanced protocol file (r2proto.conf). This helps clearing 'false positives' with
CAS signals that are short-lived (e.g less than 100ms).</div>
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