<html><body><div style="color:#000; background-color:#fff; font-family:HelveticaNeue, Helvetica Neue, Helvetica, Arial, Lucida Grande, sans-serif;font-size:12pt"><div class="" style=""><span class="" style="white-space:pre"> </span>Hi,</div><div style="color: rgb(0, 0, 0); font-size: 16px; font-family: HelveticaNeue, 'Helvetica Neue', Helvetica, Arial, 'Lucida Grande', sans-serif; background-color: transparent; font-style: normal" class=""><br class="" style=""></div><div style="color: rgb(0, 0, 0); font-size: 16px; font-family: HelveticaNeue, 'Helvetica Neue', Helvetica, Arial, 'Lucida Grande', sans-serif; background-color: transparent; font-style: normal" class="">how we can know if any call was finished from called party side or the calling party?. </div><div style="color: rgb(0, 0, 0); font-size: 16px; font-family: HelveticaNeue, 'Helvetica Neue', Helvetica, Arial, 'Lucida Grande', sans-serif; background-color: transparent; font-style: normal"
class=""><br></div><div style="color: rgb(0, 0, 0); font-size: 16px; font-family: HelveticaNeue, 'Helvetica Neue', Helvetica, Arial, 'Lucida Grande', sans-serif; background-color: transparent; font-style: normal;" class="">In the logs from /var/log/asterisk/mfcr2/span1 I can see the message:</div><div style="color: rgb(0, 0, 0); font-size: 16px; font-family: HelveticaNeue, 'Helvetica Neue', Helvetica, Arial, 'Lucida Grande', sans-serif; background-color: transparent; font-style: normal" class=""><br class="" style=""></div><div style="background-color: transparent" class="">Far end disconnected. Reason: Normal Clearing<br class="" style=""></div><div style="background-color: transparent; color: rgb(0, 0, 0); font-size: 16px; font-family: HelveticaNeue, 'Helvetica Neue', Helvetica, Arial, 'Lucida Grande', sans-serif; font-style: normal;" class=""><br></div><div style="background-color: transparent; color: rgb(0, 0, 0); font-size: 16px; font-family:
HelveticaNeue, 'Helvetica Neue', Helvetica, Arial, 'Lucida Grande', sans-serif; font-style: normal;" class="">when the calling party hangup the call (considering the calling party as a customer making calls to an inbound campaign in the asterisk). That message is not displayed when the call was hangup from the called party side (an agent behind asterisk).</div><div style="background-color: transparent; color: rgb(0, 0, 0); font-size: 16px; font-family: HelveticaNeue, 'Helvetica Neue', Helvetica, Arial, 'Lucida Grande', sans-serif; font-style: normal;" class=""><br></div><div style="background-color: transparent; color: rgb(0, 0, 0); font-size: 16px; font-family: HelveticaNeue, 'Helvetica Neue', Helvetica, Arial, 'Lucida Grande', sans-serif; font-style: normal;" class="">Can I consider as a rule that if that message is displayed in the log, then the call was finished from the calling party side? Any time the message is not displayed the call was finished
from the Asterisk side?</div><div style="background-color: transparent; color: rgb(0, 0, 0); font-size: 16px; font-family: HelveticaNeue, 'Helvetica Neue', Helvetica, Arial, 'Lucida Grande', sans-serif; font-style: normal;" class=""><span style="background-color: transparent;"><br></span></div><div style="background-color: transparent; color: rgb(0, 0, 0); font-size: 16px; font-family: HelveticaNeue, 'Helvetica Neue', Helvetica, Arial, 'Lucida Grande', sans-serif; font-style: normal;" class=""><span style="background-color: transparent;">Regards, </span></div></div></body></html>