[asterisk-r2] Problem tone recognition external IVR (Telmex)

[Ricardo Martinezgarza]

Moy, Benjamin,

Thanks for your prompt replies and help. 

We had already verified that the tones are there and are "clean".

It could, as Benjamín says, be a problem of tone duration. Will test and let you know.

Thanks again,

Ricardo


> ----------------------------------------------------------------------
> 
> Message: 1
> Date: Tue, 31 Aug 2010 15:05:57 -0300
> From: Benjam?n Garz?n <benjagarzon at gmail.com>
> Subject: Re: [asterisk-r2] asterisk-r2 Digest, Vol 24, Issue 9
> To: asterisk-r2 at lists.digium.com
> Message-ID:
> 	<AANLkTikYgGrUTYfC+EBDQjJLV7NSgW57bFwnbevGgQRR at mail.gmail.com>
> Content-Type: text/plain; charset="iso-8859-1"
> 
> Ricardo: lo que te puede estar pasando es que no tome correctamente los dtmf
> por como los tenes declarados.
> Proba declararlos como:
> En chan_dadhi.conf
> relaxdtmf=no
> toneduration=100 o toneduration=80
> 
> Espero que te sirva este dato.
> 
> Benjam?n Garz?n.
> 
> 
> > ------------------------------
> >
> > Message: 2
> > Date: Mon, 30 Aug 2010 15:07:17 -0400
> > From: Moises Silva <moises.silva at gmail.com>
> > Subject: Re: [asterisk-r2] Problem tone recognition external IVR
> >        (Telmex)
> > To: asterisk-r2 at lists.digium.com
> > Message-ID:
> >        <AANLkTinBk9h2p-JbKXsH8e6wNzz3CXOdAt9K-=TRdnD6 at mail.gmail.com>
> > Content-Type: text/plain; charset="utf-8"
> >
> > This is not related to R2, you will have better responses if you send this
> > to asterisk-users mailing list.
> >
> > Having said that. You can enable the dtmf logging (see logger.conf
> > documentation) and reproduce the problem and see if Asterisk is sending the
> > DTMF at all. If the logs show that it's being sent, next thing would be
> > take
> > a recording of the audio and check that the DTMF is there, nice and clean
> > (using something like wavesurfer or audacity).
> >
> > Moises Silva
> > Senior Software Engineer
> > Sangoma Technologies Inc. | NEW 100 Renfrew Drive, Suite 100, Markham ON
> > L3R
> > 9R6 Canada
> > t. 1 905 474 1990 x128 | e. moy at sangoma.com
> >

 		 	   		  
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