<div>But in this case, how to have a HA mysql DB? </div>
<div> </div>
<div>Leandro</div>
<div> </div>
<div class="gmail_quote">On Thu, Mar 6, 2008 at 4:06 PM, Gaetan Duchaussois <<a href="mailto:gduchaussois@datapartner.cl">gduchaussois@datapartner.cl</a>> wrote:<br>
<blockquote class="gmail_quote" style="PADDING-LEFT: 1ex; MARGIN: 0px 0px 0px 0.8ex; BORDER-LEFT: #ccc 1px solid">We gave up with the idea of the load balancing since it seems too hard.<br>We plane to use Active/Passive High Availability. Which will occur when<br>
the primary server is that all waiting call will be cut as the E1 will<br>go down.<br>So we will just have to relogin the agents. Sharing the queue implicate<br>that all datas for the queue as the agents, the order in queue are in a<br>
shared structure as a database or a net mount and I don't know<br>sufficiently asterisk internals to catch if it could be done.<br><br>Gaëtan<br>
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<div class="Wj3C7c"><br><br>Leandro Caetano Gonçalves Lustosa wrote:<br>> I found many names: heartbeat, csync2, DRBD, Ultramonkey, etc....<br>> But I haven't found I way so far....<br>><br>> First of all, I thing we should state the requirements of a HA and<br>
> scalable Asterisk infrastructure:<br>><br>> 1) Active call center:<br>><br>> - Many Asterisk servers with E1 cards. Or many Asterisk servers<br>> connected to media gateways able to complete calls to PSTN;<br>
> - Many operators logged on theses servers making calls;<br>> - A simple DNS configuration to load balance;<br>> - If a server crashes, the softphone should re-log the operator in<br>> another server;<br>> - If a Media gateways crashes, the asterisk should use another media<br>
> gateway to complete calls;<br>> - I think that realtime configuration is needed. But what is needed to<br>> have a HA mysql DB?????<br>><br>> 2) Receptive call center:<br>><br>> Many Asterisk servers with E1 cards. Or many Asterisk servers<br>
> connected to media gateways able to receive calls from PSTN;<br>> - Many operators logged on theses servers receiving calls;<br>> - If a server crashes, the softphone should re-log the operator in<br>> another server and the media gateway starts to send calls to another<br>
> server;<br>> -> How could we have a unique queue?????<br>><br>> Leandro<br>><br>> On Thu, Mar 6, 2008 at 2:29 PM, Gaetan Duchaussois<br></div></div>
<div class="Ih2E3d">> <<a href="mailto:gduchaussois@datapartner.cl">gduchaussois@datapartner.cl</a> <mailto:<a href="mailto:gduchaussois@datapartner.cl">gduchaussois@datapartner.cl</a>>> wrote:<br>><br>
> Hello,<br>> i looked a vicidial but it looks fine for agent who call for campains<br>> but where are in the case of a hotline.<br>> We found yesterday a solution buying a redfone and as we control the<br>
> softphone on stations to re-login the agents in a case of a failure<br>> which can be detected by a cut of the communication which remains all<br>> the login time between the softphone and the Asterisk.<br>
> It's for now only conceptual as we don't have yet the redfone box.<br>><br>> I will post more details when we set up this solution<br>><br>> Gaëtan<br>><br>> Matt Florell wrote:<br>
> > Hello,<br>> ><br>> > I have set up several systems using VICIDIAL to do multi-server<br>> > Queues(inbound/outbound/blended). It is not "Asterisk Queues",<br>> but it<br>
> > is using VICIDIAL's queueing system and it is still Open Source<br>> and it<br>> > is very scalable. One of the larger setups has 8 servers and 30 T1<br>> > lines and the calls balance across the agents on all of the servers.<br>
> ><br>> > MATT---<br>> ><br>> > On 3/6/08, Leandro Caetano Gonçalves Lustosa <<a href="mailto:lcaetano@gmail.com">lcaetano@gmail.com</a><br></div>
<div class="Ih2E3d">> <mailto:<a href="mailto:lcaetano@gmail.com">lcaetano@gmail.com</a>>> wrote:<br>> ><br>> >> I'm trying to do the same. Let's exchange experience!<br>> >> I'm starting now and I hope to put many doubts and successful<br>
> cases in this<br>> >> list!<br>> >> Regards,<br>> >><br>> >> Leandro<br>> >><br>> >> On Wed, Mar 5, 2008 at 10:26 AM, Gaetan Duchaussois<br>
> >> <<a href="mailto:gduchaussois@datapartner.cl">gduchaussois@datapartner.cl</a><br></div>
<div class="Ih2E3d">> <mailto:<a href="mailto:gduchaussois@datapartner.cl">gduchaussois@datapartner.cl</a>>> wrote:<br>> >><br>> >><br>> >>> Hi,<br>> >>> We want to create an ha cluster for a call center with load<br>
> balancing.<br>> >>> We have four E1 lines which are today connected to one server.<br>> In order<br>> >>> to prevent failure we want to connect 2E1 to one server and<br>> the others 2<br>
> >>> to the other and to have the queues and agents shared between<br>> the two<br>> >>> servers.<br>> >>> I googled all the day without results. I don't manage to see<br>
> if i can<br>> >>> deal with agents like sip extensions.<br>> >>> Did anyone do a thing similar before?<br>> >>><br>> >>> Regards<br>> >>><br>
> >>> Gaëtan Duchaussois, sorry if this mail is duplicated<br>> >>><br>> >>><br>> >>> _______________________________________________<br>> >>> --Bandwidth and Colocation Provided by<br>
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</div><br><br clear="all"><br>-- <br>Leandro