<div>I found many names: heartbeat, csync2, DRBD, Ultramonkey, etc....</div>
<div>But I haven't found I way so far....</div>
<div> </div>
<div>First of all, I thing we should state the requirements of a HA and scalable Asterisk infrastructure:</div>
<div> </div>
<div>1) Active call center:</div>
<div> </div>
<div>- Many Asterisk servers with E1 cards. Or many Asterisk servers connected to media gateways able to complete calls to PSTN; </div>
<div>- Many operators logged on theses servers making calls;</div>
<div>- A simple DNS configuration to load balance;</div>
<div>- If a server crashes, the softphone should re-log the operator in another server;</div>
<div>- If a Media gateways crashes, the asterisk should use another media gateway to complete calls;<br>- I think that realtime configuration is needed. But what is needed to have a HA mysql DB????? </div>
<div> </div>
<div>2) Receptive call center:</div>
<div> </div>
<div>Many Asterisk servers with E1 cards. Or many Asterisk servers connected to media gateways able to receive calls from PSTN;</div>
<div>- Many operators logged on theses servers receiving calls;</div>
<div>
<div>- If a server crashes, the softphone should re-log the operator in another server and the media gateway starts to send calls to another server;</div></div>
<div>-> How could we have a unique queue?????</div>
<div> </div>
<div>Leandro</div>
<div> </div>
<div class="gmail_quote">On Thu, Mar 6, 2008 at 2:29 PM, Gaetan Duchaussois <<a href="mailto:gduchaussois@datapartner.cl">gduchaussois@datapartner.cl</a>> wrote:<br>
<blockquote class="gmail_quote" style="PADDING-LEFT: 1ex; MARGIN: 0px 0px 0px 0.8ex; BORDER-LEFT: #ccc 1px solid">Hello,<br>i looked a vicidial but it looks fine for agent who call for campains<br>but where are in the case of a hotline.<br>
We found yesterday a solution buying a redfone and as we control the<br>softphone on stations to re-login the agents in a case of a failure<br>which can be detected by a cut of the communication which remains all<br>the login time between the softphone and the Asterisk.<br>
It's for now only conceptual as we don't have yet the redfone box.<br><br>I will post more details when we set up this solution<br><br>Gaëtan<br>
<div>
<div></div>
<div class="Wj3C7c"><br>Matt Florell wrote:<br>> Hello,<br>><br>> I have set up several systems using VICIDIAL to do multi-server<br>> Queues(inbound/outbound/blended). It is not "Asterisk Queues", but it<br>
> is using VICIDIAL's queueing system and it is still Open Source and it<br>> is very scalable. One of the larger setups has 8 servers and 30 T1<br>> lines and the calls balance across the agents on all of the servers.<br>
><br>> MATT---<br>><br>> On 3/6/08, Leandro Caetano Gonçalves Lustosa <<a href="mailto:lcaetano@gmail.com">lcaetano@gmail.com</a>> wrote:<br>><br>>> I'm trying to do the same. Let's exchange experience!<br>
>> I'm starting now and I hope to put many doubts and successful cases in this<br>>> list!<br>>> Regards,<br>>><br>>> Leandro<br>>><br>>> On Wed, Mar 5, 2008 at 10:26 AM, Gaetan Duchaussois<br>
>> <<a href="mailto:gduchaussois@datapartner.cl">gduchaussois@datapartner.cl</a>> wrote:<br>>><br>>><br>>>> Hi,<br>>>> We want to create an ha cluster for a call center with load balancing.<br>
>>> We have four E1 lines which are today connected to one server. In order<br>>>> to prevent failure we want to connect 2E1 to one server and the others 2<br>>>> to the other and to have the queues and agents shared between the two<br>
>>> servers.<br>>>> I googled all the day without results. I don't manage to see if i can<br>>>> deal with agents like sip extensions.<br>>>> Did anyone do a thing similar before?<br>
>>><br>>>> Regards<br>>>><br>>>> Gaëtan Duchaussois, sorry if this mail is duplicated<br>>>><br>>>><br>>>> _______________________________________________<br>
>>> --Bandwidth and Colocation Provided by <a href="http://www.api-digital.com--/" target="_blank">http://www.api-digital.com--</a><br>>>><br>>>> asterisk-ha-clustering mailing list<br>>>> To UNSUBSCRIBE or update options visit:<br>
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>> --<br>>> Leandro<br>>> _______________________________________________<br>>> --Bandwidth and Colocation Provided by <a href="http://www.api-digital.com--/" target="_blank">http://www.api-digital.com--</a><br>
>><br>>> asterisk-ha-clustering mailing list<br>>> To UNSUBSCRIBE or update options visit:<br>>><br>>> <a href="http://lists.digium.com/mailman/listinfo/asterisk-ha-clustering" target="_blank">http://lists.digium.com/mailman/listinfo/asterisk-ha-clustering</a><br>
>><br>>><br>><br>> _______________________________________________<br>> --Bandwidth and Colocation Provided by <a href="http://www.api-digital.com--/" target="_blank">http://www.api-digital.com--</a><br>
><br>> asterisk-ha-clustering mailing list<br>> To UNSUBSCRIBE or update options visit:<br>> <a href="http://lists.digium.com/mailman/listinfo/asterisk-ha-clustering" target="_blank">http://lists.digium.com/mailman/listinfo/asterisk-ha-clustering</a><br>
><br><br><br><br>_______________________________________________<br>--Bandwidth and Colocation Provided by <a href="http://www.api-digital.com--/" target="_blank">http://www.api-digital.com--</a><br><br>asterisk-ha-clustering mailing list<br>
To UNSUBSCRIBE or update options visit:<br> <a href="http://lists.digium.com/mailman/listinfo/asterisk-ha-clustering" target="_blank">http://lists.digium.com/mailman/listinfo/asterisk-ha-clustering</a><br></div></div></blockquote>
</div><br><br clear="all"><br>-- <br>Leandro