<HTML><HEAD>
<META http-equiv=Content-Type content="text/html; charset=utf-8">
<META content="MSHTML 6.00.2900.2995" name=GENERATOR></HEAD>
<BODY style="MARGIN: 4px 4px 1px; FONT: 10pt Arial">
<DIV>HI,</DIV>
<DIV> </DIV>
<DIV>Our system is alive now. The analog phones are working good. I'm trying to introduce a Grandstream GXP2020. I can make and receive calls with it but I can't check voice mail. Here is the log:</DIV>
<DIV> -- Executing [7000@DLPN_DialPlan1:1] VoiceMailMain("SIP/6002-b7a7af38", "<A href="mailto:6002@default">6002@default</A>") in new stack<BR> -- <SIP/6002-b7a7af38> Playing 'vm-password.gsm' (language 'en')<BR> -- Incorrect password '' for user '6002' (context = default)<BR> -- <SIP/6002-b7a7af38> Playing 'vm-incorrect.gsm' (language 'en')<BR> -- <SIP/6002-b7a7af38> Playing 'vm-password.gsm' (language 'en')<BR> -- Incorrect password '' for user '6002' (context = default)<BR> -- <SIP/6002-b7a7af38> Playing 'vm-incorrect.gsm' (language 'en')<BR> -- <SIP/6002-b7a7af38> Playing 'vm-password.gsm' (language 'en')<BR>[Aug 11 17:22:05] WARNING[30168]: app_voicemail.c:7637 vm_authenticate: Unable to read password<BR> == Parsing '/etc/asterisk/sip.conf': == Found<BR></DIV>
<DIV>I can check voice mail with a softphone.</DIV>
<DIV> </DIV>
<DIV>I've poured over the GUI looking for any place to make this work but no joy.</DIV>
<DIV> </DIV>
<DIV>What am I missing?</DIV>
<DIV> </DIV>
<DIV>Thanks</DIV>
<DIV> </DIV>
<DIV> </DIV>
<DIV><FONT face=Verdana>Bob Crandell</FONT></DIV>
<DIV><FONT face=Verdana>Assured Computing, Inc.</FONT></DIV>
<DIV><FONT face=Verdana>541-868-0331</FONT></DIV>
<DIV><FONT face=Verdana>ComputerBase USA</FONT></DIV>
<DIV><FONT face=Verdana>541-349-0404<BR></FONT></DIV></BODY></HTML>