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This problem is not yet solved in recent versions of asterisk-gui<br>I am using the below versions of asterisk.., hopes some work around will be there for this...<br><br>Asterisk/SVN-branch-1.6.2-r206604<br>Asterisk GUI-version : SVN-branch-2.0-r4970<br><br><font face="Lucida Handwriting, Cursive">_______</font><br>
<font face="Lucida Handwriting, Cursive">Regards</font>,<br>
<strong><font face="Lucida Handwriting, Cursive">Shyju</font></strong><br><br><br><br><br>> From: asterisk-gui-request@lists.digium.com<br>> Subject: asterisk-gui Digest, Vol 33, Issue 12<br>> To: asterisk-gui@lists.digium.com<br>> Date: Wed, 15 Jul 2009 12:00:03 -0500<br>> <br>> Send asterisk-gui mailing list submissions to<br>> asterisk-gui@lists.digium.com<br>> <br>> To subscribe or unsubscribe via the World Wide Web, visit<br>> http://lists.digium.com/mailman/listinfo/asterisk-gui<br>> or, via email, send a message with subject or body 'help' to<br>> asterisk-gui-request@lists.digium.com<br>> <br>> You can reach the person managing the list at<br>> asterisk-gui-owner@lists.digium.com<br>> <br>> When replying, please edit your Subject line so it is more specific<br>> than "Re: Contents of asterisk-gui digest..."<br>> <br>> <br>> Today's Topics:<br>> <br>> 1. Ring Groups/Call Queues (Bob Crandell)<br>> 2. Re: Can't Receive a call (Matt Sales)<br>> 3. Re: Ring Groups/Call Queues (Trevor Hammonds)<br>> 4. Re: Ring Groups/Call Queues (Matt Sales)<br>> 5. Re: Ring Groups/Call Queues (Bob Crandell)<br>> <br>> <br>> ----------------------------------------------------------------------<br>> <br>> Message: 1<br>> Date: Tue, 14 Jul 2009 16:23:28 -0700<br>> From: "Bob Crandell" <bob@assuredcomp.com><br>> Subject: [asterisk-gui] Ring Groups/Call Queues<br>> To: "Asterisk GUI" <asterisk-gui@lists.digium.com><br>> Message-ID: <4A5CB10002000046000CC284@mail.computerbaseusa.com><br>> Content-Type: text/plain; charset="us-ascii"<br>> <br>> Hi,<br>> <br>> What is the difference between Ring Groups and Call Queues?<br>> <br>> Thanks<br>> <br>> <br>> <br>> Bob Crandell<br>> Assured Computing, Inc.<br>> 541-868-0331<br>> ComputerBase USA<br>> 541-349-0404<br>> <br>> -------------- next part --------------<br>> An HTML attachment was scrubbed...<br>> URL: http://lists.digium.com/pipermail/asterisk-gui/attachments/20090714/22048c5b/attachment-0001.htm <br>> <br>> ------------------------------<br>> <br>> Message: 2<br>> Date: Tue, 14 Jul 2009 20:47:41 -0400<br>> From: Matt Sales <msales@gmail.com><br>> Subject: Re: [asterisk-gui] Can't Receive a call<br>> To: Asterisk GUI project discussion <asterisk-gui@lists.digium.com><br>> Message-ID:<br>> <42058ff00907141747n54662462l92b9ff50a16a51c4@mail.gmail.com><br>> Content-Type: text/plain; charset="iso-8859-1"<br>> <br>> Bob, can you paste your /etc/dahdi/system.conf, users.conf, and<br>> extensions.conf? Also if you are connected to analog lines have you run<br>> fxotune?<br>> <br>> On Tue, Jul 14, 2009 at 11:45 AM, Bob Crandell <bob@assuredcomp.com> wrote:<br>> <br>> > Hi All,<br>> ><br>> > Thanks to the help I'm getting here I can now make calls and the voice<br>> > quality sounds pretty good.<br>> ><br>> > An incoming call does not get answered. This is the log:<br>> > Connected to Asterisk 1.6.0.9 currently running on PBX (pid = 5068)<br>> > Verbosity is at least 6<br>> > -- Starting simple switch on 'DAHDI/1-1'<br>> > [Jul 14 08:33:01] NOTICE[5692]: chan_dahdi.c:7490 ss_thread: Got event 18<br>> > (Ring Begin)...<br>> > [Jul 14 08:33:03] NOTICE[5692]: chan_dahdi.c:7490 ss_thread: Got event 2<br>> > (Ring/Answered)...<br>> > -- Executing [s@DID_trunk_1:1] ExecIf("DAHDI/1-1",<br>> > "1?SetCallerPres(unavailable)") in new stack<br>> > -- Auto fallthrough, channel 'DAHDI/1-1' status is 'UNKNOWN'<br>> > -- Hungup 'DAHDI/1-1'<br>> > -- Starting simple switch on 'DAHDI/1-1'<br>> > [Jul 14 08:33:13] NOTICE[5697]: chan_dahdi.c:7490 ss_thread: Got event 18<br>> > (Ring Begin)...<br>> > [Jul 14 08:33:15] NOTICE[5697]: chan_dahdi.c:7490 ss_thread: Got event 2<br>> > (Ring/Answered)...<br>> > -- Executing [s@DID_trunk_1:1] ExecIf("DAHDI/1-1",<br>> > "1?SetCallerPres(unavailable)") in new stack<br>> > -- Auto fallthrough, channel 'DAHDI/1-1' status is 'UNKNOWN'<br>> > -- Hungup 'DAHDI/1-1'<br>> > -- Starting simple switch on 'DAHDI/1-1'<br>> > [Jul 14 08:33:29] WARNING[5704]: chan_dahdi.c:7634 ss_thread: CallerID<br>> > returned with error on channel 'DAHDI/1-1'<br>> > -- Executing [s@DID_trunk_1:1] ExecIf("DAHDI/1-1",<br>> > "1?SetCallerPres(unavailable)") in new stack<br>> > -- Auto fallthrough, channel 'DAHDI/1-1' status is 'UNKNOWN'<br>> > -- Hungup 'DAHDI/1-1'<br>> > It's says (Ring/Answered)... but it doesn't go to an extension or voice<br>> > mail.<br>> ><br>> > I have incoming calling rules defined. I've tried directing the calls to a<br>> > ring group, a voice mail and an extension. No joy.<br>> > This is running on openSuSE 11.1 fully patched and running<br>> > asterisk16-1.6.0.9-73.18.<br>> > Asterisk GUI-version : SVN-branch-2.0-r4970<br>> ><br>> > Will you help me track this down?<br>> > Thanks<br>> ><br>> ><br>> > Bob Crandell<br>> > Assured Computing, Inc.<br>> > 541-868-0331<br>> > ComputerBase USA<br>> > 541-349-0404<br>> ><br>> > _______________________________________________<br>> > --Bandwidth and Colocation Provided by http://www.api-digital.com--<br>> ><br>> > asterisk-gui mailing list<br>> > To UNSUBSCRIBE or update options visit:<br>> > http://lists.digium.com/mailman/listinfo/asterisk-gui<br>> ><br>> -------------- next part --------------<br>> An HTML attachment was scrubbed...<br>> URL: http://lists.digium.com/pipermail/asterisk-gui/attachments/20090714/2821f73d/attachment-0001.htm <br>> <br>> ------------------------------<br>> <br>> Message: 3<br>> Date: Tue, 14 Jul 2009 17:49:46 -0700<br>> From: "Trevor Hammonds" <trevor@concipient.net><br>> Subject: Re: [asterisk-gui] Ring Groups/Call Queues<br>> To: "'Asterisk GUI project discussion'"<br>> <asterisk-gui@lists.digium.com><br>> Message-ID:<br>> <!&!AAAAAAAAAAAYAAAAAAAAACzssvix8oNFuVaeglT1jgrCgAAAEAAAALKPv5yGE6ZHotVPUb14CLUBAAAAAA==@concipient.net><br>> <br>> Content-Type: text/plain; charset="iso-8859-1"<br>> <br>> On 14 July 2009, Bob Crandell wrote:<br>> >Hi,<br>> >?<br>> >What is the difference between Ring Groups and Call Queues?<br>> >?<br>> >Thanks<br>> >?<br>> >?<br>> >?<br>> >Bob Crandell<br>> >Assured Computing, Inc.<br>> >541-868-0331<br>> >ComputerBase USA<br>> >541-349-0404<br>> <br>> Bob,<br>> A Ring Group usually refers to a group of phones/extensions that are set to<br>> ring simultaneously when a number or extension is dialed. For example, a<br>> simple Ring Group may be used so that external calls to your office ring at<br>> your desk as well as your assistant's desk. A Call Queue, however, places<br>> callers in a first-come first-served queue, which is handed to the "agents"<br>> logged into that queue. Queues and Agents may be configured in a number of<br>> ways, and how the calls get to an individual agent is dependent on the<br>> configuration. <br>> <br>> Whether a Ring Group or a Queue is best suited for a situation usually<br>> depends on the number of expected calls and the number of people answering<br>> those calls, as well as the complexity of the call handling desired. <br>> <br>> I hope that answers your question. If I missed something, let me know.<br>> <br>> Sincerely,<br>> Trevor Hammonds<br>> <br>> <br>> <br>> <br>> <br>> ------------------------------<br>> <br>> Message: 4<br>> Date: Tue, 14 Jul 2009 20:50:41 -0400<br>> From: Matt Sales <msales@gmail.com><br>> Subject: Re: [asterisk-gui] Ring Groups/Call Queues<br>> To: Asterisk GUI project discussion <asterisk-gui@lists.digium.com><br>> Message-ID:<br>> <42058ff00907141750w127ecb78nded90506b6ee34b@mail.gmail.com><br>> Content-Type: text/plain; charset="iso-8859-1"<br>> <br>> A ring group is exactly has it sounds. When a call hits a ring group it<br>> rings the phone specified for however many seconds you specify while the<br>> caller is ringing on the other end.<br>> <br>> With a call queue. The caller will hear music on hold while Asterisk rings<br>> agents that are members of queue. Check out voip-info.org for more detailed<br>> info or google for the "Asterisk: The future of Telephony" 2nd ed. book<br>> (it's free). It's a great resource.<br>> <br>> On Tue, Jul 14, 2009 at 7:23 PM, Bob Crandell <bob@assuredcomp.com> wrote:<br>> <br>> > Hi,<br>> ><br>> > What is the difference between Ring Groups and Call Queues?<br>> ><br>> > Thanks<br>> ><br>> ><br>> ><br>> > Bob Crandell<br>> > Assured Computing, Inc.<br>> > 541-868-0331<br>> > ComputerBase USA<br>> > 541-349-0404<br>> ><br>> > _______________________________________________<br>> > --Bandwidth and Colocation Provided by http://www.api-digital.com--<br>> ><br>> > asterisk-gui mailing list<br>> > To UNSUBSCRIBE or update options visit:<br>> > http://lists.digium.com/mailman/listinfo/asterisk-gui<br>> ><br>> -------------- next part --------------<br>> An HTML attachment was scrubbed...<br>> URL: http://lists.digium.com/pipermail/asterisk-gui/attachments/20090714/cb7fc969/attachment-0001.htm <br>> <br>> ------------------------------<br>> <br>> Message: 5<br>> Date: Wed, 15 Jul 2009 08:45:36 -0700<br>> From: "Bob Crandell" <bob@assuredcomp.com><br>> Subject: Re: [asterisk-gui] Ring Groups/Call Queues<br>> To: "'Asterisk GUI project discussion'"<br>> <asterisk-gui@lists.digium.com><br>> Message-ID: <4A5D973002000046000CC299@mail.computerbaseusa.com><br>> Content-Type: text/plain; charset="us-ascii"<br>> <br>> <br>> >>> "Trevor Hammonds" <trevor@concipient.net> 7/14/2009 05:49 PM >>><br>> On 14 July 2009, Bob Crandell wrote:<br>> >Hi,<br>> ><br>> >What is the difference between Ring Groups and Call Queues?<br>> ><br>> >Thanks<br>> ><br>> ><br>> ><br>> >Bob Crandell<br>> >Assured Computing, Inc.<br>> >541-868-0331<br>> >ComputerBase USA<br>> >541-349-0404<br>> <br>> Bob,<br>> A Ring Group usually refers to a group of phones/extensions that are set to<br>> ring simultaneously when a number or extension is dialed. For example, a<br>> simple Ring Group may be used so that external calls to your office ring at<br>> your desk as well as your assistant's desk. A Call Queue, however, places<br>> callers in a first-come first-served queue, which is handed to the "agents"<br>> logged into that queue. Queues and Agents may be configured in a number of<br>> ways, and how the calls get to an individual agent is dependent on the<br>> configuration. <br>> <br>> Whether a Ring Group or a Queue is best suited for a situation usually<br>> depends on the number of expected calls and the number of people answering<br>> those calls, as well as the complexity of the call handling desired. <br>> <br>> I hope that answers your question. If I missed something, let me know.<br>> <br>> Sincerely,<br>> Trevor Hammonds<br>> <br>> _______________________________________________<br>> <br>> Good explanation and your example even fits our office. I can see now I was making this more complicated then it needs to be for us. <br>> <br>> Thanks <br>> Bob <br>> -------------- next part --------------<br>> An HTML attachment was scrubbed...<br>> URL: http://lists.digium.com/pipermail/asterisk-gui/attachments/20090715/088afc02/attachment-0001.htm <br>> <br>> ------------------------------<br>> <br>> _______________________________________________<br>> --Bandwidth and Colocation Provided by http://www.api-digital.com--<br>> <br>> asterisk-gui mailing list<br>> To UNSUBSCRIBE or update options visit:<br>> http://lists.digium.com/mailman/listinfo/asterisk-gui<br>> <br>> End of asterisk-gui Digest, Vol 33, Issue 12<br>> ********************************************<br><br /><hr />Lauren found her dream laptop. <a href='http://www.microsoft.com/windows/choosepc/?ocid=ftp_val_wl_290' target='_new'>Find the PC that’s right for you.</a></body>
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