<HTML><BODY style="word-wrap: break-word; -khtml-nbsp-mode: space; -khtml-line-break: after-white-space; ">Randy,<DIV><BR class="khtml-block-placeholder"></DIV><DIV>I haven't seen a phone that has a "night service button". Our old Norstar system had a function to put the system into night service. On systems that I have moved to asterisk I've replaced this feature two different ways. I haven't done this on the appliance before (never used the GUI before), but I believe there is a IVR setup menu on the GUI that will allow you to put this in.</DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV>1) </DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV>Use a GoToIfTime application in the dial plan. This will check the time of day, if the current time falls into that range, it will go to the specified extension. This will send all calls to the operator context if the time is 7:30 - 4 on Mon - Fri. Else go to the nightmessage context.</DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV>[my-incoming-pri]</DIV><DIV>; Main Number 555-1212</DIV><DIV>; Check the time of day. If it is between 7:30 and 4 on a weekday</DIV><DIV>; then go to the us-mainnumber context, else go to the backdoor.</DIV><DIV>exten => s,1,Answer()</DIV><DIV>exten => s,2,GoToIfTime(7:30-16:00|mon-fri|*|*?operator,s,1)</DIV><DIV>exten => s,3,GoTo(nightmessage,s,1)</DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV>[operator]</DIV><DIV>exten => s,1,Dial(SIP/6000)</DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV>[nightmessage]</DIV><DIV>exten => s,1,Answer()</DIV><DIV>exten => s,2,Playback(if-emergency-dial-911-message)</DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV>2) </DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV>The other way is to have a extension that your phones can forward to. Somewhere in the context that your phones register to have something like:</DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV>exten => 1000,1,GoTo(nightmessage,s,1)</DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV>So when the call comes in to the phone it will forward the call to the nightmessage context. This method also seems to work best if you have multiple phones answering the same line (either through a queue or dial).</DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV><BR><DIV> <SPAN class="Apple-style-span" style="border-collapse: separate; border-spacing: 0px 0px; color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; text-align: auto; -khtml-text-decorations-in-effect: none; text-indent: 0px; -apple-text-size-adjust: auto; text-transform: none; orphans: 2; white-space: normal; widows: 2; word-spacing: 0px; "><DIV>Forrest Beck</DIV><DIV><A href="mailto:jonforrest.beck@gmail.com">jonforrest.beck@gmail.com</A></DIV><DIV>www.shift8.biz</DIV><DIV><BR class="khtml-block-placeholder"></DIV><BR class="Apple-interchange-newline"></SPAN> </DIV><BR><DIV><DIV>On Sep 26, 2007, at 9:01 AM, QUICK, RANDY wrote:</DIV><BR class="Apple-interchange-newline"><BLOCKQUOTE type="cite"><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">Hey guys,</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; min-height: 14px; "><BR></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">Quick question.<SPAN class="Apple-converted-space"> </SPAN>How hard would it be to setup the appliance with some</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">type of features access code setup in the GUI so that a user could put</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">the system into some type of night mode or after hours mode by dialing</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">it?</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; min-height: 14px; "><BR></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">For example - I admin telecom for 20+ clinics all on Mitel switches and</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">I have the office managers phones so that they can hit a speed dial to</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">turn the incoming call trunks off which forwards them to a greeting only</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">voice menu that announces that the clinic is closed, "if this is an</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">emergency please hang-up and dial 911", and what the normal business</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">hours are.<SPAN class="Apple-converted-space"> </SPAN>They do this when they leave for lunch, end of business day,</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">or for a holiday weekend.<SPAN class="Apple-converted-space"> </SPAN>When they return they simply hit the key</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">again and it un-forwards the trunks and they go to the "open" voice</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">menu.</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; min-height: 14px; "><BR></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">The secondary route could be setup in the "incoming calls" tab.</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; min-height: 14px; "><BR></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">Route -<SPAN class="Apple-converted-space"> </SPAN></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">From provider -</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">to extension -</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">after-hours extension -</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; min-height: 14px; "><BR></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">The speed dial could be input into the "options" tab.</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; min-height: 14px; "><BR></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">I would look into paying someone for development but, this needs to be</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">an "out of the box", Digium supported feature for ease of deployment and</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">updating.</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; min-height: 14px; "><BR></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">Please let me know what you think.</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; min-height: 14px; "><BR></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">Thanks,</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; min-height: 14px; "><BR></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">Randy Quick</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">Texoma Medical Center</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><A href="mailto:rquick@thcs.org">rquick@thcs.org</A></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; min-height: 14px; "><BR></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">_______________________________________________</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">--Bandwidth and Colocation Provided by <A href="http://www.api-digital.com--">http://www.api-digital.com--</A></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; min-height: 14px; "><BR></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">asterisk-gui mailing list</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">To UNSUBSCRIBE or update options visit:</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><SPAN class="Apple-converted-space"> </SPAN><A href="http://lists.digium.com/mailman/listinfo/asterisk-gui">http://lists.digium.com/mailman/listinfo/asterisk-gui</A></DIV> </BLOCKQUOTE></DIV><BR></DIV></BODY></HTML>