[asterisk-gui] Call Failed Audio

Deepika Nijhawan deepika.nijhawan at oxygen8.com
Tue Oct 12 09:36:50 CDT 2010


Yes got you but this will not tell users right reason of failed call. It can be due to wrongly entered number, far end problem, number is busy etc etc.
     


-----Original Message-----
From: asterisk-gui-bounces at lists.digium.com [mailto:asterisk-gui-bounces at lists.digium.com] On Behalf Of Christian Jacobsen
Sent: 12 October 2010 15:10
To: Asterisk GUI project discussion
Subject: Re: [asterisk-gui] Call Failed Audio

  My fix is for Freepbx, not for AsteriskGUI.


On 10/12/2010 11:02 AM, Christian Jacobsen wrote:
>    That's what im doing....its not a solution, its just a workaround, but
> is better for end users.
>
> [macro-outisbusy]
> ;exten =>  s,1,Playback(all-circuits-busy-now,noanswer)
> ;exten =>  s,n,Playback(pls-try-call-later,noanswer)
> exten =>  s,1,Playback(the-number-u-dialed,noanswer)
> exten =>  s,n,Playback(no-longer-in-service,noanswer)
> exten =>  s,n,Playback(check-number-dial-again,noanswer)
> exten =>  s,n,Macro(hangupcall)
>
>
>
> On 10/12/2010 10:53 AM, Deepika Nijhawan wrote:
>> I posted on asterisk-users and they pointed me here.
>>
>> Its not a dialplan problem. But issue with automated generated script of extensions.conf when using free pbx.
>>
>> PBX is up and running and call are working fine.
>>
>> Issue is to get right failure reason audio when calls fails. Whereas I am just getting ‘all circuits are busy’ as it is hardcoded in automated generated extensions.conf.
>>
>> [macro-outisbusy]
>> exten =>   s,1,Playback(all-circuits-busy-now,noanswer)
>> exten =>   s,n,Playback(pls-try-call-later,noanswer)
>> exten =>   s,n,Macro(hangupcall)
>>
>> If call fails with wrongly dialed number or some far end issue it will just play the same audio which makes user think that something is wrong with pbx or E1.
>>
>> So, I am looking for a way to get far end/ pstn audio when a call fails like ‘incorrect number’ or ‘number is busy’ or ‘unallocated/ unreachable number’ as we get in normal asterisk. Freepbx has automated generated scripts, so is there a way to avoid getting ‘all circuits are busy’ audio when ever call fails.
>>
>> Thanks
>>
>> -----Original Message-----
>> From: asterisk-gui-bounces at lists.digium.com [mailto:asterisk-gui-bounces at lists.digium.com] On Behalf Of Erin Spiceland
>> Sent: 12 October 2010 14:47
>> To: Asterisk GUI project discussion
>> Subject: Re: [asterisk-gui] Call Failed Audio
>>
>> Deepika, this message may be better suited for the asterisk-users mailing list, because it doesn't seem that this issue is a bug or misuse of the GUI but an Asterisk configuration or dialplan design issue.
>>
>> http://lists.digium.com/mailman/listinfo/asterisk-users
>>
>> Erin
>>
>> ----- Original Message -----
>>> From: "Deepika Nijhawan"<deepika.nijhawan at oxygen8.com>
>>> To: asterisk-gui at lists.digium.com
>>> Sent: Monday, October 11, 2010 4:28:25 AM
>>> Subject: [asterisk-gui] Call Failed Audio
>>> Hi,
>>>
>>>
>>>
>>> On freepbx (GUI), whatever reason number fails we always get 'all
>>> circuits are busy' audio.
>>>
>>> Does anybody know how to get far end audio when we dial wrong number
>>> or when it’s busy or unallocated number or failed with some other
>>> reason.
>>>
>>>
>>>
>>>
>>>
>>> Thanks,
>>>
>>> Deepika
>>>
>>>
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