[asterisk-gui] AgentcallbackLogin in *1.6

Ryan Brindley rbrindley at digium.com
Thu Aug 5 22:28:56 CDT 2010


Hey all, 
Thanks for your support in the project. I'd love to see it continued and will make sure this gets viewed by the right people. 

-- 
Ryan Brindley 
Digium, Inc. | Software Developer 
445 Jan Davis Drive NW - Huntsville, AL 35806 - USA 
main: +1 256-428-6000 fax: +1 256-864-0464 
Check us out at: http://digium.com & http://asterisk.org 





I second that. We have about 40 instances of 1.6 installations all managed by Asterisk-GUI 2.0 and we never regretted it! Imho it is the only slim solution for CF-based low-performance appliances. 

The only thing we actually missed was a feature like in freepbx "if user does not answer, goto ..." in case a user does not have voicemail. i know there is still a workaround with ringgroups, so not such a big deal in the end. 

keep up the good work! 
S. 

On 04.08.2010 21:03, Greg Nutt wrote: 

Let me add my voice to that concern. Perhaps anyone else monitoring can do so also so we can show how much appreciation the work on the asterisk-gui there is. 

Greg 

On 08/04/10 2:19 PM, Ron Byer wrote: 

Could I possibly interest you in incorporating this change ? 
We finished it this morning. 

Thanks a bunch for opening the path to 1.6 

I'm a little concerned by "for those that still use it". I think there is a real place for ast-gui in the CF-card based appliance market. 

Regards, 

Ron 


We are already making a modest change to the asterisk-gui in the main 
Queues panel to support a Overall Queue timeout facility (as defined for 
the Queue() function) to enable a max time for call to sit on the queue 
before timing out and returning to the dial plan, potentially to be put 
on a different queue, or to be sent to VM, etc. This was a bare minimum 
requirement to make the queues/agents as defined by the asterisk-gui 
functional, IMO. 


Ryan Brindley wrote: 


Greetings, 
To perform Agent call processing in 1.6 you'll have to move from AgentCallBackLogin to [Add|Remove]QueueMember() functions and extra dialplan fun. Fortunately, I've been instructed to make a new release of the GUI that works on all versions of Asterisk for those that still use it. So literally within days (if not today), there will be a patch resolving your issue! 



-- 
Ryan Brindley 
Digium, Inc. | Software Developer 
445 Jan Davis Drive NW - Huntsville, AL 35806 - USA 
main: +1 256-428-6000 fax: +1 256-864-0464 
Check us out at: http://digium.com & http://asterisk.org 




Greetings list, 

I was wondering if anyone out there is using asterisk 1.6 with the 
asterisk-gui, and, if so, what is the status of the Agent Login 
functionality, given 
that the AgentCallBackLogin (ACBL) function was deprecated in 1.4, and 
{I believe} removed completely in 1.6. 

If that's true, then I would expect that the ACBL function is broken ? 
(as defined on panel Queues/Agent Login Settings/Second extension) 

I am running on 1.4 presently, and don't have any immediate plans to go 
to 1.6, but I'm also not interested in painting myself into a corner. I 
have seen some "replacement" functionality that performs a similar, but 
not identical, function as ACBL, but would require changes in the 
asterisk-gui in terms of the code that is generated. 

We are already making a modest change to the asterisk-gui in the main 
Queues panel to support a Overall Queue timeout facility (as defined for 
the Queue() function) to enable a max time for call to sit on the queue 
before timing out and returning to the dial plan, potentially to be put 
on a different queue, or to be sent to VM, etc. This was a bare minimum 
requirement to make the queues/agents as defined by the asterisk-gui 
functional, IMO. 

Any info on Asterisk-gui, Asterisk 1.6, and Agent processing would be 
appreciate, 

TIA 

Ron 




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