[asterisk-gui] Follow Me

bkruse bkruse at digium.com
Thu Aug 28 14:00:36 CDT 2008


Sounds like a nat issue. Do they hear the Voicemail audio?

-bk

Matt Sales wrote:
> Hey guys, I just tested the new Follow me function in the GUI and it 
> seems to work great but I'm having one small issue.  When someone 
> calls me from the outside or internally followme works great.  
> However, if someone calls me from an extension on an IAX trunk they 
> never hear the request to record their name, therefore; followme times 
> out and goes to my voicemail.  Is this a bug in followme?  Any ideas?
>
> Goto (macro-stdexten,s,4)
>     -- Executing [s at macro-stdexten:4] Macro("IAX2/lynchburg-2", 
> "stdexten-followme|4310|SIP/4310") in new stack
>     -- Executing [s at macro-stdexten-followme:1] 
> Dial("IAX2/lynchburg-2", "SIP/4310|20") in new stack
>     -- Called 4310
>     -- SIP/4310-09120208 is ringing
>     -- Nobody picked up in 20000 ms
>     -- Executing [s at macro-stdexten-followme:2] 
> FollowMe("IAX2/lynchburg-2", "4310|a") in new stack
>     -- <IAX2/lynchburg-2> Playing 'vm-rec-name' (language 'en')
>     -- <IAX2/lynchburg-2> Playing 'beep' (language 'en')
>     -- x=0, open writing:  /var/spool/asterisk/followme.1219932403.382 
> format: sln, 0x914fbe0
> *[Aug 28 10:07:11] WARNING[25735]: app.c:602 __ast_play_and_record: No 
> audio available on IAX2/lynchburg-2??*
>     -- User hung up
>     -- Executing [s at macro-stdexten-followme:3] 
> VoiceMail("IAX2/lynchburg-2", "4310|b") in new stack
>
> On Wed, Aug 27, 2008 at 3:08 PM, bkruse <bkruse at digium.com 
> <mailto:bkruse at digium.com>> wrote:
>
>
>     Also, just like voice menu's have done, I may try to allow you to dial
>     an outside line (via
>     dialing out a trunk) in a ring group. Would this fix the problem? (if
>     you cannot do this already)
>     I believe that would be pretty beneficial all around.
>
>     -bk
>
>     Trevor Benson wrote:
>     > Then how do I embed an outside line into a ring group as I do
>     with a follow me?  If ring groups could take an outside line for
>     dialing then I would just put the ring group into the followme.
>      However currently without ringall, and outside lines in ring
>     groups customers have to wait through a list of extensions (my
>     desk, home office, wireless sip phone for datacenter, and then my
>     cellphone).  Most people would hangup after waiting 15-20 seconds
>     a phone, and in 15-20 seconds I could miss it at 1 spot, and be
>     waiting to get the call on my cell after it fails the datacenter
>     and home office lines.
>     >
>     > Ringall just speeds up the process, but yes, even a ring group
>     could be added if external lines were able to be used like follow
>     me just allows typing in a number for pattern match to reach
>     outside lines.
>     >
>     > In either case it's a minor thing, but simultaneous ringing on
>     followme (or ring groups including outside numbers) is a fairly
>     useful way to use followme.  It's the default configuration I had
>     since I have so many lines to test to reach me.
>     >
>     > Adding the outside lines to ring groups would solve everything.
>     >
>     > Thanks,
>     > Trevor
>     >
>     >
>     >> -----Original Message-----
>     >> From: asterisk-gui-bounces at lists.digium.com
>     <mailto:asterisk-gui-bounces at lists.digium.com>
>     [mailto:asterisk-gui- <mailto:asterisk-gui->
>     >> bounces at lists.digium.com <mailto:bounces at lists.digium.com>] On
>     Behalf Of bkruse
>     >> Sent: Tuesday, August 26, 2008 11:28 AM
>     >> To: Asterisk GUI project discussion
>     >> Subject: Re: [asterisk-gui] Follow Me
>     >>
>     >>
>     >> A "followme" with ringall would simply be a ring group.
>     >>
>     >> -bk
>     >>
>     >> Trevor Benson wrote:
>     >>
>     >>> Is it possible to allow multiple methods of follow me?  I like the
>     >>>
>     >> current ring the main extension, then try the alternate extensions.
>     >> Maybe we could have other options of ring main extension, and then
>     >> select the type of ring through (ordered list like currently,
>     or maybe
>     >> ringall).  Also maybe allow follow me to have a ringall by
>     default, or
>     >> set a timeout in followme for the main extension before it
>     tries the
>     >> additional extensions.
>     >>
>     >>> Thanks,
>     >>> Trevor
>     >>>
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