[asterisk-gui] Follow Me
bkruse
bkruse at digium.com
Thu Aug 28 14:00:36 CDT 2008
Sounds like a nat issue. Do they hear the Voicemail audio?
-bk
Matt Sales wrote:
> Hey guys, I just tested the new Follow me function in the GUI and it
> seems to work great but I'm having one small issue. When someone
> calls me from the outside or internally followme works great.
> However, if someone calls me from an extension on an IAX trunk they
> never hear the request to record their name, therefore; followme times
> out and goes to my voicemail. Is this a bug in followme? Any ideas?
>
> Goto (macro-stdexten,s,4)
> -- Executing [s at macro-stdexten:4] Macro("IAX2/lynchburg-2",
> "stdexten-followme|4310|SIP/4310") in new stack
> -- Executing [s at macro-stdexten-followme:1]
> Dial("IAX2/lynchburg-2", "SIP/4310|20") in new stack
> -- Called 4310
> -- SIP/4310-09120208 is ringing
> -- Nobody picked up in 20000 ms
> -- Executing [s at macro-stdexten-followme:2]
> FollowMe("IAX2/lynchburg-2", "4310|a") in new stack
> -- <IAX2/lynchburg-2> Playing 'vm-rec-name' (language 'en')
> -- <IAX2/lynchburg-2> Playing 'beep' (language 'en')
> -- x=0, open writing: /var/spool/asterisk/followme.1219932403.382
> format: sln, 0x914fbe0
> *[Aug 28 10:07:11] WARNING[25735]: app.c:602 __ast_play_and_record: No
> audio available on IAX2/lynchburg-2??*
> -- User hung up
> -- Executing [s at macro-stdexten-followme:3]
> VoiceMail("IAX2/lynchburg-2", "4310|b") in new stack
>
> On Wed, Aug 27, 2008 at 3:08 PM, bkruse <bkruse at digium.com
> <mailto:bkruse at digium.com>> wrote:
>
>
> Also, just like voice menu's have done, I may try to allow you to dial
> an outside line (via
> dialing out a trunk) in a ring group. Would this fix the problem? (if
> you cannot do this already)
> I believe that would be pretty beneficial all around.
>
> -bk
>
> Trevor Benson wrote:
> > Then how do I embed an outside line into a ring group as I do
> with a follow me? If ring groups could take an outside line for
> dialing then I would just put the ring group into the followme.
> However currently without ringall, and outside lines in ring
> groups customers have to wait through a list of extensions (my
> desk, home office, wireless sip phone for datacenter, and then my
> cellphone). Most people would hangup after waiting 15-20 seconds
> a phone, and in 15-20 seconds I could miss it at 1 spot, and be
> waiting to get the call on my cell after it fails the datacenter
> and home office lines.
> >
> > Ringall just speeds up the process, but yes, even a ring group
> could be added if external lines were able to be used like follow
> me just allows typing in a number for pattern match to reach
> outside lines.
> >
> > In either case it's a minor thing, but simultaneous ringing on
> followme (or ring groups including outside numbers) is a fairly
> useful way to use followme. It's the default configuration I had
> since I have so many lines to test to reach me.
> >
> > Adding the outside lines to ring groups would solve everything.
> >
> > Thanks,
> > Trevor
> >
> >
> >> -----Original Message-----
> >> From: asterisk-gui-bounces at lists.digium.com
> <mailto:asterisk-gui-bounces at lists.digium.com>
> [mailto:asterisk-gui- <mailto:asterisk-gui->
> >> bounces at lists.digium.com <mailto:bounces at lists.digium.com>] On
> Behalf Of bkruse
> >> Sent: Tuesday, August 26, 2008 11:28 AM
> >> To: Asterisk GUI project discussion
> >> Subject: Re: [asterisk-gui] Follow Me
> >>
> >>
> >> A "followme" with ringall would simply be a ring group.
> >>
> >> -bk
> >>
> >> Trevor Benson wrote:
> >>
> >>> Is it possible to allow multiple methods of follow me? I like the
> >>>
> >> current ring the main extension, then try the alternate extensions.
> >> Maybe we could have other options of ring main extension, and then
> >> select the type of ring through (ordered list like currently,
> or maybe
> >> ringall). Also maybe allow follow me to have a ringall by
> default, or
> >> set a timeout in followme for the main extension before it
> tries the
> >> additional extensions.
> >>
> >>> Thanks,
> >>> Trevor
> >>>
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