[asterisk-gui] Feature question/suggestion

Shem Valentine shemsp1 at digis.net
Thu Dec 7 21:06:40 MST 2006


Perhaps I'm the only one that sets up queues.conf with meaningful words,
but I would be very surprised.  O'reilly even seems to encourage it.

"Assigning names to extensions may seem like a revolutionary concept,
but when you realize that many Voice-over-IP transports support (or
even actively encourage) dialing by name or email address instead of
by number, it makes perfect sense. This is one of the features that
make Asterisk so flexible and powerful."

Here is a snippet of how the call arrives via alphanumeric queues:

extensions.conf

[extensions]
exten => 703,1,Goto(init-tier2,s,1)

[init-tier2]
exten => s,1,Answer
exten => s,n,Wait(2)
exten => s,n,background(voice-options)
etc
etc
exten => 2,1,Wait(2)
exten => 2,n,Playback(transfer)
exten => 2,n,Queue(tier2sales|t|||60)
exten => 2,n,Voicemail2(u711)
etc
etc

queues.conf (the sip extensions with an a are when the sales person is
working from home)

[tier2sales]
music = default
strategy = ringall
timeout = 60
retry = 10
maxlen = 15
context = open-sales
monitor-format = wav
monitor-join = yes
announce-frequency = 0
announce-holdtime = once
member =>Agent/@1
member =>SIP/711
member =>SIP/711a
member =>SIP/713
member =>SIP/713a
member =>SIP/716
member =>SIP/716a
member =>SIP/740
member =>SIP/740a
member =>SIP/751
member =>SIP/754
member =>SIP/739

So, to me one of the great things about asterisk is it's ability to
configure it with meaningful extensions/queues/users using alphanumeric
characters.  So it would be great to have alphanumeric queues, and even
if we could define users with alphanumeric (but I'm not as concerned
about this as I understand it is not standard at all).  I guess I just
don't really see the point in restrictions, when one of the things that
is so great about asterisk is it's flexibility.

Irregardless of if you see my point, I am still very thankful for the
work you've done with the gui.

Thanks,
-Shem Valentine

Pari Nannapaneni wrote:
> >  Could you possibly add alphanumeric to Call Queues -> Queue: as well?
>
> if you are talking about 'Call Queues -> Queue' which is an extension
> just like any other user extension it is numeric field.
>
> Did you mean something else ?
>
> - pari
>
>
>
> Shem Valentine wrote:
>> Hey Pari,
>>
>> Sorry to be hitting this list so often.  The three digit extensions
>> works great (now that I have the localext.html), as does the
>> alphanumeric passwords.  Thank you for adding those.  Could you
>> possibly add alphanumeric to Call Queues -> Queue: as well?
>>
>> Thanks again for all the work put into this,
>> -Shem Valentine
>>
>> Shem Valentine wrote:
>>> Hey Pari,
>>>
>>> Thanks for the response, and sorry for the double post (e-mail client
>>> acting up).  When I go to Options -> Local Extension settings, it
>>> points
>>> to https://host.domain.com:8089/asterisk/static/config/localexts.html,
>>> which is non-existant.  I browsed SVN and it doesn't exist there
>>> either.
>>>
>>> Thanks for adding the alphanumeric capabilities to the password :D
>>>
>>> Have a good day,
>>> -Shem Valentine
>>>
>>> Pari Nannapaneni wrote:
>>>  
>>>> You can set your extensions length from "Options -> Local Extension
>>>> Settings"
>>>>
>>>>   
>>>>> but the GUI demands numeric.
>>>>>       
>>>> noted, I'll fix it in the morning.
>>>>
>>>> thanks
>>>> -Pari
>>>>
>>>>
>>>>
>>>>
>>>> Shem Valentine wrote:
>>>>   
>>>>> Hello,
>>>>>
>>>>> I'm working on converting our companies asterisk box to 1.4 from a
>>>>> cvs
>>>>> build from 2002.  In doing so I am very excited by the aspect of
>>>>> having
>>>>> managers provision new phones for employees through the GUI.  The
>>>>> problem I have is all of our extensions are 3 digits, but the GUI
>>>>> demands 4?  Also all the phone passwords use alphanumeric
>>>>> passwords, but
>>>>> the GUI demands numeric.
>>>>>
>>>>> I was curious what the reasoning was behind doing it this way, and
>>>>> what
>>>>> the pros/cons are?
>>>>> Also, would it be silly for me to ask for an override checkbox?
>>>>>
>>>>> Thanks for all the hard work,
>>>>> -Shem Valentine
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