<span style="font-family: Arial, Helvetica, Sans-Serif; font-size: 12px"><div>George</div>
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<div>Thank you we will get 13.18.4 on the test box ASAP, and thank you for the wiki link so we can pull together additional information to resolve this issue. I have upgraded to 13.18.4 and the system is not crashing now. Is there any specific item that may point to why the issue was occurring?</div>
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Thanks<br />
<br />
Bryant Zimmerman (ZK Tech Inc.)<br />
616-855-1030 Ext. 2003</div>
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<div><span style="font-family: tahoma,arial,sans-serif; font-size: 10pt;"><b>From</b>: "George Joseph" <gjoseph@digium.com><br />
<b>Sent</b>: Tuesday, December 19, 2017 2:59 PM<br />
<b>To</b>: bryantz@zktech.com, "Asterisk Developers Mailing List" <asterisk-dev@lists.digium.com><br />
<b>Subject</b>: Re: [asterisk-dev] Asterisk 13.17.1 Crash on ConfBridge - NetGen ATA</span>
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<div class="gmail_quote">On Tue, Dec 19, 2017 at 12:45 PM, Bryant Zimmerman <span dir="ltr"><<a href="mailto:BryantZ@zktech.com" target="_blank">BryantZ@zktech.com</a>></span> wrote:
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
<div><span style="font-family:Arial,Helvetica,sans-serif;font-size:12px">We are having an issue with asterisk 13.17.1 dumping when a call from a NetGen Smart ATA drops into a confbridge</span></div>
<div><span style="font-family:Arial,Helvetica,sans-serif;font-size:12px">The call props up and then things just go wrong. I have talked with the support guys at NetGen and they have requested I work start with the asterisk dev group so we can figure out what is causing this issue and why asterisk is dumping. They are willing to fix anything from their end but we have not been able to figure out what in their rtp stream is triggering this. Their ATA's seem to work out side of the confbridge without issues so far. Any ideas are appreciated. The asterisk dump is by far my biggest concern. </span></div>
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<div><span style="font-family:Arial,Helvetica,sans-serif;font-size:12px">Below is the first part of the dump Backtrack. I have attached a copy of the complete Backtrack. I need to know what more would be needed to get to the bottom of this issue. As it stands now the NetGen Smart ATA will cause asterisk 13 to crash if placed into a confbridge. <a href="http://www.netgencommunications.com/" target="_blank">http://www.<wbr />netgencommunications.com/</a></span></div>
<div><span style="font-family:Arial,Helvetica,sans-serif;font-size:12px">The support guy said we could contact them at <a href="mailto:support@netgencommunications.com" target="_blank">support@netgencommunications.<wbr />com</a></span></div>
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<div>There's not a whole lot of info in this backtrace for us to really know what's going on but can you try with 13.18.4? There have been recent crash fixes that may help.</div>
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<div>If 13.18.4 doesn't help, recompiling with debugging turned on, re-creating the issue, then following the wiki instructions to get a backtrace will help us figure out what's up.</div>
<div><a href="https://wiki.asterisk.org/wiki/display/AST/Getting+a+Backtrace">https://wiki.asterisk.org/wiki/display/AST/Getting+a+Backtrace</a></div>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
<div><span style="font-family:Arial,Helvetica,sans-serif;font-size:12px"> </span></div>
<div><span style="font-family:Arial,Helvetica,sans-serif;font-size:12px"> -- Executing [s@Core_ConfBridge_Basic:11] ConfBridge("PJSIP/6162480909.<wbr />351-00000000", "6162480909.~Promo~GA1,,,<wbr />sample_user_menu") in new stack<br />
> 0x7f3ff800b4c0 -- Probation passed - setting RTP source address to <a href="http://192.168.209.194:10020" target="_blank">192.168.209.194:10020</a><br />
-- Channel CBAnn/6162480909.~Promo~GA1-<wbr />00000000;2 joined 'softmix' base-bridge <4a00cdad-91cb-4924-8abe-<wbr />8dc9cad08f10><br />
-- <PJSIP/6162480909.351-<wbr />00000000> Playing 'conf-onlyperson.ulaw' (language 'en')<br />
UBNTU-ROSSI-GUEST*CLI> *** Error in `/usr/sbin/asterisk': malloc(): memory corruption: 0x00007f3fac00c220 ***<br />
======= Backtrace: =========<br />
/lib/x86_64-linux-gnu/libc.so.<wbr />6(+0x777e5)[0x7f402147b7e5]<br />
/lib/x86_64-linux-gnu/libc.so.<wbr />6(+0x8213e)[0x7f402148613e]<br />
/lib/x86_64-linux-gnu/libc.so.<wbr />6(__libc_malloc+0x54)[<wbr />0x7f4021488184]<br />
/usr/sbin/asterisk(ast_json_<wbr />malloc+0xa)[0x52a23a]<br />
/usr/lib/x86_64-linux-gnu/<wbr />libjansson.so.4(json_object+<wbr />0xb)[0x7f40227ab7bb]<br />
/usr/lib/x86_64-linux-gnu/<wbr />libjansson.so.4(+0x6505)[<wbr />0x7f40227aa505]<br />
/usr/lib/x86_64-linux-gnu/<wbr />libjansson.so.4(json_vpack_ex+<wbr />0x99)[0x7f40227aaa09]<br />
/usr/sbin/asterisk(ast_json_<wbr />vpack+0x34)[0x52b6a4]<br />
/usr/sbin/asterisk(ast_json_<wbr />pack+0xa1)[0x52b7c1]<br />
/usr/lib/asterisk/modules/res_<wbr />rtp_asterisk.so(+0x10df3)[<wbr />0x7f3f90994df3]<br />
/usr/lib/asterisk/modules/res_<wbr />rtp_asterisk.so(+0x11a99)[<wbr />0x7f3f90995a99]<br />
/usr/lib/asterisk/modules/res_<wbr />rtp_asterisk.so(+0x13bcb)[<wbr />0x7f3f90997bcb]<br />
/usr/sbin/asterisk(ast_rtp_<wbr />instance_read+0x36)[0x588076]<br />
/usr/lib/asterisk/modules/<wbr />chan_pjsip.so(+0x8cd7)[<wbr />0x7f3f7c57ccd7]<br />
/usr/sbin/asterisk[0x4bc042]<br />
/usr/sbin/asterisk[0x50f3f1]<br />
/usr/sbin/asterisk(ast_stream_<wbr />and_wait+0x56)[0x511bbe]<br />
/usr/lib/asterisk/modules/app_<wbr />confbridge.so(+0xb716)[<wbr />0x7f3f915d7716]<br />
/usr/lib/asterisk/modules/app_<wbr />confbridge.so(+0xd5f6)[<wbr />0x7f3f915d95f6]<br />
/usr/sbin/asterisk(pbx_exec+<wbr />0xbd)[0x579155]<br />
/usr/sbin/asterisk[0x56e0c3]<br />
/usr/sbin/asterisk(ast_spawn_<wbr />extension+0x18)[0x56feb8]<br />
/usr/lib/asterisk/modules/app_<wbr />macro.so(+0x2c02)[<wbr />0x7f3f6f8a6c02]<br />
/usr/sbin/asterisk(pbx_exec+<wbr />0xbd)[0x579155]<br />
/usr/sbin/asterisk[0x56e0c3]<br />
/usr/sbin/asterisk[0x5703d1]<br />
/usr/sbin/asterisk[0x57190b]<br />
/usr/sbin/asterisk[0x5e45fd]<br />
/lib/x86_64-linux-gnu/<wbr />libpthread.so.0(+0x76ba)[<wbr />0x7f4021f436ba]<br />
/lib/x86_64-linux-gnu/libc.so.<wbr />6(clone+0x6d)[0x7f402150b3dd]</span></div>
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<div><br />
<span style="font-family:Arial,Helvetica,sans-serif;font-size:12px">Thanks<br />
<br />
Bryant Zimmerman (ZK Tech Inc.)<br />
616-855-1030 Ext. 2003</span></div>
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<div class="gmail_signature">
<div dir="ltr"><span style="font-size:12.8px">George Joseph</span><br style="font-size:12.8px" />
<span style="font-size:12.8px">Digium, Inc. | Software Developer</span><br />
<span style="font-size:12.8px">445 Jan Davis Drive NW - Huntsville, AL 35806 - US</span><br />
<span style="font-size:12.8px">Check us out at: </span><a href="http://www.digium.com/" rel="noreferrer" style="color:rgb(17,85,204);font-size:12.8px" target="_blank">www.digium.com</a><span style="font-size:12.8px"> & </span><a href="http://www.asterisk.org/" rel="noreferrer" style="color:rgb(17,85,204);font-size:12.8px" target="_blank">www.asterisk.org</a>
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