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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Sorry for confusing the issue, I should
have stripped out that line from the dialplan as well. Given just the busy()
line:<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face="Courier New"><span style='font-size:10.0pt;
font-family:"Courier New"'>exten => 1005,n,Busy(20)<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>The busy tone should(?) be generated from
the PRI channel driver. This is the tone that the Telco is saying is being
sent incorrectly. I’ve looked at the dahdi configs, and it is setup correctly to
use US tones.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>-Justin<o:p></o:p></span></font></p>
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<div class=MsoNormal align=center style='text-align:center'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>
<hr size=2 width="100%" align=center tabindex=-1>
</span></font></div>
<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
asterisk-dev-bounces@lists.digium.com [mailto:asterisk-dev-bounces@lists.digium.com]
<b><span style='font-weight:bold'>On Behalf Of </span></b>Eric Wieling<br>
<b><span style='font-weight:bold'>Sent:</span></b> Monday, August 04, 2014 8:33
AM<br>
<b><span style='font-weight:bold'>To:</span></b> Asterisk Developers Mailing
List<br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: [asterisk-dev] How to
diagnose early media on a PRI</span></font><o:p></o:p></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color="#1f497d" face=Calibri><span
style='font-size:11.0pt;font-family:Calibri;color:#1F497D'>Run Progress before
the playtones. This is documented in
https://wiki.asterisk.org/wiki/display/AST/Early+Media+and+the+Progress+Application<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color="#1f497d" face=Calibri><span
style='font-size:11.0pt;font-family:Calibri;color:#1F497D'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color="#1f497d" face=Calibri><span
style='font-size:11.0pt;font-family:Calibri;color:#1F497D'>--Eric<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color="#1f497d" face=Calibri><span
style='font-size:11.0pt;font-family:Calibri;color:#1F497D'><o:p> </o:p></span></font></p>
<div>
<p class=MsoNormal><font size=2 color="#1f497d" face=Consolas><span
style='font-size:10.5pt;font-family:Consolas;color:#1F497D'>---<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color="#1f497d" face=Consolas><span
style='font-size:10.5pt;font-family:Consolas;color:#1F497D'>Frequently Asked
Questions<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color="#1f497d" face=Consolas><span
style='font-size:10.5pt;font-family:Consolas;color:#1F497D'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color="#1f497d" face=Consolas><span
style='font-size:10.5pt;font-family:Consolas;color:#1F497D'>Q1: How do a
transfer a call using a Polycom phone?<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color="#1f497d" face=Consolas><span
style='font-size:10.5pt;font-family:Consolas;color:#1F497D'>A1: While on a call
press the Transfer button on the phone, wait for dialtone, dial the number you
want to transfer to, wait for the person answer, tell them you are transferring
a call, then press the Transfer button the phone a second time.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color="#1f497d" face=Consolas><span
style='font-size:10.5pt;font-family:Consolas;color:#1F497D'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color="#1f497d" face=Consolas><span
style='font-size:10.5pt;font-family:Consolas;color:#1F497D'>Q2: I don't want to
wait for the person answer when transferring a call.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color="#1f497d" face=Consolas><span
style='font-size:10.5pt;font-family:Consolas;color:#1F497D'>A2: Press the
Transfer buton on the phone, the press the Blind softkey, the dial the
extension you want to transfer the call to. The transfer should
complete automatically. If it does not, you may need to press the Send
softkey<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color="#1f497d" face=Consolas><span
style='font-size:10.5pt;font-family:Consolas;color:#1F497D'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color="#1f497d" face=Consolas><span
style='font-size:10.5pt;font-family:Consolas;color:#1F497D'>Q3: Where can I
find more information on using Polycom phones?<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color="#1f497d" face=Consolas><span
style='font-size:10.5pt;font-family:Consolas;color:#1F497D'>A3: Go to <a
href="http://help.nyigc.net/">http://help.nyigc.net/</a> for documentation for
Polycom phones.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color="#1f497d" face=Consolas><span
style='font-size:10.5pt;font-family:Consolas;color:#1F497D'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color="#1f497d" face=Consolas><span
style='font-size:10.5pt;font-family:Consolas;color:#1F497D'>Q4: What is the
best kept secret on the Internet? <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color="#1f497d" face=Consolas><span
style='font-size:10.5pt;font-family:Consolas;color:#1F497D'>A4: That would be
the InterGlobe Help Site, at <a href="http://help.nyigc.net/">http://help.nyigc.net/</a>
<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color="#1f497d" face=Consolas><span
style='font-size:10.5pt;font-family:Consolas;color:#1F497D'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color="#1f497d" face=Consolas><span
style='font-size:10.5pt;font-family:Consolas;color:#1F497D'>Q5: When calling my
VMAX fax line I always get a busy signal.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color="#1f497d" face=Consolas><span
style='font-size:10.5pt;font-family:Consolas;color:#1F497D'>A5: You must call
VMAX fax lines either from another VMAX fax line or from a non-VMAX voice
line. If you call a VMAX fax line from a VMAX voice line you will always
receive a busy signal.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color="#1f497d" face=Consolas><span
style='font-size:10.5pt;font-family:Consolas;color:#1F497D'><o:p> </o:p></span></font></p>
</div>
<p class=MsoNormal><font size=2 color="#1f497d" face=Calibri><span
style='font-size:11.0pt;font-family:Calibri;color:#1F497D'><o:p> </o:p></span></font></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
asterisk-dev-bounces@lists.digium.com
[mailto:asterisk-dev-bounces@lists.digium.com] <b><span style='font-weight:
bold'>On Behalf Of </span></b>Justin Killen<br>
<b><span style='font-weight:bold'>Sent:</span></b> Monday, August 04, 2014
11:25 AM<br>
<b><span style='font-weight:bold'>To:</span></b> Asterisk Developers Mailing
List<br>
<b><span style='font-weight:bold'>Subject:</span></b> [asterisk-dev] How to
diagnose early media on a PRI<o:p></o:p></span></font></p>
</div>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<div>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>I asked this on the users list a week and a half ago but
haven’t gotten any response. I’m hoping someone here with PRI/ISDN
experience can help guide me in the right direction. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>I have a
dialplan (freepbx) that plays a busy signal in-band when an extension is busy
(before an Answer). Stripped down, it looks like this:<o:p></o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 face="Courier New"><span style='font-size:10.0pt;font-family:"Courier New"'>exten
=> 1005,n,PlayTones(busy)<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face="Courier New"><span style='font-size:10.0pt;
font-family:"Courier New"'>exten => 1005,n,Busy(20)<o:p></o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>Note that
there is no Answer() prior to this. Our trunk is a PRI.<o:p></o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>When I call
into this extension from outside, I get about 25 seconds of ringing, followed
by a hangup. Looking at the asterisk logs, 20 seconds of that delay is
AFTER the PlayTones() function is invoked. I talked with our Telco about
this, and they want to refer to in-band tones prior to answer as a media
cut-through. The tech said that it is enabled on their end, and he did
some test calls and got some ISDN trap logs. He is saying that the PBX is
playing the ring-back tone instead of the busy tone, but I don’t think that’s
the case (If I add an Answer() to the dialplan, I do in fact hear the busy tone).<o:p></o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>Is there
anybody out there who has experience with reading/analyzing IDSN trap logs
(Q931) that can help me narrow down where the issue is and how to fix it?<o:p></o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>Thanks,<o:p></o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>-Justin<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
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