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<p class=MsoNormal>Hi all, <br>
I'm using Queue function of Asterisk to arrange calls which is coming to my
agents. I want to customize the way asterisk arrange coming call, in other
word, is it possible to create a new option instead of using the existing: RINGALL,
ROUNDROBIN,... . For example: The incoming call should come to the argent who
has the most waiting time (idle time). I find out that the algorithm of each
option of Queue is defined in "app_queue.c" in the source code but I
don't know how to change, how to add the waiting time as a new option to sort
by. <br>
<br>
This question is quite related to the development of asterisk, so please help
if you have any idea or experience on that. Thank you very much.<o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-family:"Times New Roman","serif";color:black'>---------------------------<o:p></o:p></span></p>
<p class=MsoNormal><b><span style='font-family:"Times New Roman","serif";
color:black'>NGUYỄN HOÀNG SƠN<o:p></o:p></span></b></p>
<p class=MsoNormal><span style='font-family:"Times New Roman","serif";
color:gray'>M-Commerce Center<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-family:"Times New Roman","serif";
color:gray'>VASC Software and Media Company - VNPT<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-family:"Times New Roman","serif";
color:gray'>Addr: No.97 Nguyen Chi Thanh Street, Dong Da District, Hanoi,
Vietnam<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-family:"Times New Roman","serif";
color:gray'>Cell phone: +84 912998101<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-family:"Times New Roman","serif";
color:gray'>Skype: hoangsonk49<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-family:"Times New Roman","serif";
color:gray'>E-mail:</span><span style='font-family:"Times New Roman","serif";
color:#948A54'> </span><span style='font-family:"Times New Roman","serif";
color:blue'>nhson@vasc.com.vn</span><span style='font-family:"Times New Roman","serif";
color:#000099'> <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-family:"Times New Roman","serif";
color:gray'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p> </o:p></span></p>
<p class=MsoNormal><o:p> </o:p></p>
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