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This is an automatically generated e-mail. To reply, visit:
<a href="https://reviewboard.asterisk.org/r/1887/">https://reviewboard.asterisk.org/r/1887/</a>
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<div>Review request for Asterisk Developers.</div>
<div>By Olle E Johansson.</div>
<p style="color: grey;"><i>Updated April 26, 2012, 9:42 a.m.</i></p>
<h1 style="color: #575012; font-size: 10pt; margin-top: 1.5em;">Changes</h1>
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<pre style="margin: 0; padding: 0; white-space: pre-wrap; white-space: -moz-pre-wrap; white-space: -pre-wrap; white-space: -o-pre-wrap; word-wrap: break-word;">Updated so that we don't hang up customers in the case of configuring a default prompt to nothing. Found during testing.</pre>
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<h1 style="color: #575012; font-size: 10pt; margin-top: 1.5em;">Description </h1>
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<pre style="margin: 0; padding: 0; white-space: pre-wrap; white-space: -moz-pre-wrap; white-space: -pre-wrap; white-space: -o-pre-wrap; word-wrap: break-word;">Today, when a prompt is being played to a call waiting in the queue and an agent becomes available, the agent will not get the call until the prompt is finished. Both customer and agent is kept waiting.
With this rather big piece of code, we attach a generator to play prompts. The generator can, like all generators, be stopped at any time so that the agent (queue member) can get the call immediately.
The generator is now placed in app_queue, but could propably be moved somewhere else. It also changes functionality in main/say.c in order to be able to place those prompts in the same prompt queue for background processing. The same generator could be used to sevice conference bridges and maybe be added as a dialplan function at some point for background playlists.
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<h1 style="color: #575012; font-size: 10pt; margin-top: 1.5em;">Testing </h1>
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<pre style="margin: 0; padding: 0; white-space: pre-wrap; white-space: -moz-pre-wrap; white-space: -pre-wrap; white-space: -o-pre-wrap; word-wrap: break-word;">Quite a lot of testing in our environment during the rather long time we've been testing this. Customer is happy.
There was some complaints from a bowl of petunias, which made me a bit surprised.</pre>
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<b style="color: #575012; font-size: 10pt; margin-top: 1.5em;">Bugs: </b>
<a href="https://issues.asterisk.org/jira/browse/19795">19795</a>
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<h1 style="color: #575012; font-size: 10pt; margin-top: 1.5em;">Diffs</b> (updated)</h1>
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<li>/trunk/apps/app_queue.c <span style="color: grey">(364000)</span></li>
<li>/trunk/configs/queues.conf.sample <span style="color: grey">(364000)</span></li>
<li>/trunk/include/asterisk/channel.h <span style="color: grey">(364000)</span></li>
<li>/trunk/include/asterisk/file.h <span style="color: grey">(364000)</span></li>
<li>/trunk/main/asterisk.dynamics <span style="color: grey">(364000)</span></li>
<li>/trunk/main/file.c <span style="color: grey">(364000)</span></li>
<li>/trunk/main/say.c <span style="color: grey">(364000)</span></li>
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<p><a href="https://reviewboard.asterisk.org/r/1887/diff/" style="margin-left: 3em;">View Diff</a></p>
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