I am interested in hiring someone to design and implement a PBX phone system for our offices (currently across two locations). This includes configuring and training me on all software and telling me how to physically connect the system - I have an degree in information technology and am familiar with setting up servers / terminals. We have a server with Asterisk already installed and I will purchase 6 phones (recommendations are welcome). The job can be done entirely remotely (I can do any necessary hardware work) and the list of requirements are below:<br>
<br><span style="font-size:12pt;font-family:Times New Roman;color:#000000;background-color:transparent;font-weight:normal;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;" id="internal-source-marker_0.7591231728540916">Requirements for PBX phone system:</span><ol>
<li style="list-style-type:decimal;font-size:10pt;font-family:Times New Roman;color:#000000;background-color:transparent;font-weight:normal;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;">
<span style="font-size:12pt;font-family:Times New Roman;color:#000000;background-color:transparent;font-weight:normal;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;">When
we receive an incoming call, we want the ability for the caller to
select who they want to call and ONLY that person’s phone will ring. We
will likely need to configure an automated voice prompt that lists
employees to the caller. (ie someone calls and is greeted by voice
recording that says press 1 for Bryan and press 2 for Joel. If the
caller presses 1, Bryan’s phone is the only one in the office that will
ring.)</span></li><ol><li style="list-style-type:lower-alpha;font-size:10pt;font-family:Times New Roman;color:#000000;background-color:transparent;font-weight:normal;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;">
<span style="font-size:12pt;font-family:Times New Roman;color:#000000;background-color:transparent;font-weight:normal;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;">In
addition to requirement #1, even though a particular person’s phone
rings, we still want to retain the ability for someone else to pick up
the phone and take the incoming call.</span></li><li style="list-style-type:lower-alpha;font-size:10pt;font-family:Times New Roman;color:#000000;background-color:transparent;font-weight:normal;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;">
<span style="font-size:12pt;font-family:Times New Roman;color:#000000;background-color:transparent;font-weight:normal;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;">We
also want to have a backup if the person who the incoming caller is
trying to reach doesn’t pick up his/her phone. There are two options if
this happens:</span></li><ol><li style="list-style-type:lower-roman;font-size:10pt;font-family:Times New Roman;color:#000000;background-color:transparent;font-weight:normal;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;">
<span style="font-size:12pt;font-family:Times New Roman;color:#000000;background-color:transparent;font-weight:normal;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;">Go directly to that person’s voicemail</span></li>
<li style="list-style-type:lower-roman;font-size:10pt;font-family:Times New Roman;color:#000000;background-color:transparent;font-weight:normal;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;">
<span style="font-size:12pt;font-family:Times New Roman;color:#000000;background-color:transparent;font-weight:normal;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;">Go back to main menu</span></li>
</ol></ol><li style="list-style-type:decimal;font-size:10pt;font-family:Times New Roman;color:#000000;background-color:transparent;font-weight:normal;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;">
<span style="font-size:12pt;font-family:Times New Roman;color:#000000;background-color:transparent;font-weight:normal;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;">In
addition to requirement 1a, we also want to have multiple people jump
in on the same line to engage in the same single conversation. (ie if
Bryan is talking to a client on line 1, Joel and Joey can each pick up a
phone and join Bryan’s conversation on line 1.)</span></li><li style="list-style-type:decimal;font-size:10pt;font-family:Times New Roman;color:#000000;background-color:transparent;font-weight:normal;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;">
<span style="font-size:12pt;font-family:Times New Roman;color:#000000;background-color:transparent;font-weight:normal;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;">If
someone picks up the phone, they will have the ability to transfer the
call to someone else in the office. Transfer requirements are as
follows:</span></li><ol><li style="list-style-type:lower-alpha;font-size:10pt;font-family:Times New Roman;color:#000000;background-color:transparent;font-weight:normal;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;">
<span style="font-size:12pt;font-family:Times New Roman;color:#000000;background-color:transparent;font-weight:normal;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;">When
someone transfers the call to someone else, the person’s phone that is
receiving the transferred call will ring and will receive the call on
the same line as the original call (ie if Chase wants to transfer a call
on line 1 to Bryan, Bryan’s phone will ring and when he picks up the
phone, he will pick up the call on line 1.)</span></li><ol><li style="list-style-type:lower-roman;font-size:10pt;font-family:Times New Roman;color:#000000;background-color:transparent;font-weight:normal;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;">
<span style="font-size:12pt;font-family:Times New Roman;color:#000000;background-color:transparent;font-weight:normal;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;">If
the person receiving the transferred call doesn’t pick up the phone and
the ring limit is met, a default action will be taken. This default
action can either be:</span></li><ol><li style="list-style-type:decimal;font-size:10pt;font-family:Times New Roman;color:#000000;background-color:transparent;font-weight:normal;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;">
<span style="font-size:12pt;font-family:Times New Roman;color:#000000;background-color:transparent;font-weight:normal;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;">Go to the person’s voicemail</span></li>
<li style="list-style-type:decimal;font-size:10pt;font-family:Times New Roman;color:#000000;background-color:transparent;font-weight:normal;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;">
<span style="font-size:12pt;font-family:Times New Roman;color:#000000;background-color:transparent;font-weight:normal;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;">Go back to main menu</span></li>
</ol></ol></ol><li style="list-style-type:decimal;font-size:10pt;font-family:Times New Roman;color:#000000;background-color:transparent;font-weight:normal;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;">
<span style="font-size:12pt;font-family:Times New Roman;color:#000000;background-color:transparent;font-weight:normal;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;">We
want intercom functionality to function in exactly the same manner as
the current phone system does now. That is, someone on intercom does
not take up a calling line (ie Garrett want to talk to Isaac via
intercom. He will be able to do this without taking up a line)</span></li><li style="list-style-type:decimal;font-size:10pt;font-family:Times New Roman;color:#000000;background-color:transparent;font-weight:normal;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;">
<span style="font-size:12pt;font-family:Times New Roman;color:#000000;background-color:transparent;font-weight:normal;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;">When
someone picks up the phone, we don’t want the phone to automatically
take up a line like the current phone system does. The phone only
reserves a line when the person begins dialing a number or is receiving
an incoming call.</span></li><li style="list-style-type:decimal;font-size:10pt;font-family:Times New Roman;color:#000000;background-color:transparent;font-weight:normal;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;">
<span style="font-size:12pt;font-family:Times New Roman;color:#000000;background-color:transparent;font-weight:normal;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;">We
also desire the ability to push each person’s voicemail to their cell
phone. (ie A client leaves a voicemail message for Bryan. The PBX system
will push the voicemail to Bryan’s cell phone voicemail so he can
listen and respond to it on the go.) (Note this is a bonus that is nice
to have but can live without)</span></li><li style="list-style-type:decimal;font-size:10pt;font-family:Times New Roman;color:#000000;background-color:transparent;font-weight:normal;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;">
<span style="font-size:12pt;font-family:Times New Roman;color:#000000;background-color:transparent;font-weight:normal;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;">(Bonus)
If the person who is the recipient of a call is not in the office, the
call is transferred to their cell phone where he/she can answer it</span></li></ol>If you are interested in doing the work on site, we are located in Poughkeepsie, New York. Feel free to call or email me if you are interested.<br>
<br>Thank you,<br><br>Bryan Welfel<br><a href="tel:845.877.0410" value="+18458770410" target="_blank">845.877.0410</a><br><a href="mailto:bryan@ashworthcreative.com" target="_blank">bryan@ashworthcreative.com</a><br>