<div dir="ltr"><div class="gmail_quote"><div dir="ltr"><div>Dear Mr/Ms;</div><div><br></div><div>web have some Queues and our Call Center and put caller in Queue Based on some regional decisions.</div><div>by the way, after the Caller placed on Queues, we like to be able to reorder them on our rules.</div>
<div><br></div><div>as an example:</div><div><div>there is a queue which have 10 caller in waiting stage right now, one with the no:7 is VIP!</div><div>so we need to change her place to no:2.</div><div><br></div></div><div>
what is the best way to do such a things, or alike...</div><div>** again: i don't need to just make decision on incoming calls!</div><div>I am about the callers which has been Queue before now! they are some where in the middle of the Queue.</div>
<br clear="all"><br>-- <br><div dir="ltr">Regards,<br>Ali R. Taleghani<br>0936 322 4069</div></div></div><br>
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