<div>You can run a macro when an agent answers, so you can know who the agent is. After that.... it depends :)<br></div><div>Just my two eurocents,</div><div>l.</div><div><br></div><br><div class="gmail_quote">2010/8/16 Bhrugu Mehta <span dir="ltr"><<a href="mailto:bhrugumehta@gmail.com">bhrugumehta@gmail.com</a>></span><br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">Hi, all<br><br>In Queue app , how to get the IP Address of answered agent ?<br><br>i.e <br>when any customer in queue and one of the agent ext. answered ,<br>
I want to get that agent ip address(registerd ext ip).<br><br>Any clue....<br>
<br>Regards,<br clear="all"></blockquote></div><br>-- <br>Loway - home of QueueMetrics - <a href="http://queuemetrics.com">http://queuemetrics.com</a><br><br>