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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>+1<o:p></o:p></span></p>
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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> asterisk-dev-bounces@lists.digium.com
[mailto:asterisk-dev-bounces@lists.digium.com] <b>On Behalf Of </b>Steve Murphy<br>
<b>Sent:</b> Monday, August 16, 2010 10:31 AM<br>
<b>To:</b> Asterisk Developers Mailing List<br>
<b>Subject:</b> Re: [asterisk-dev] Queue stats resetting on reload. Trying to
engage the community...<o:p></o:p></span></p>
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<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal style='margin-bottom:12.0pt'>As a community member, I vote
to include this in not only the future releases, but in existing<br>
releases. My reasoning is that several gui's front end the config files, and
any small mods will<br>
erase stats. Since Ron's fixes won't change behavior, but allow 'expected'
behavior to happen,<br>
I see this as a bug fix.<br>
<br>
Just my 2 cents,<br>
<br>
murf<br>
<br>
<o:p></o:p></p>
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<p class=MsoNormal>On Mon, Aug 16, 2010 at 10:48 AM, Ron Arts <<a
href="mailto:ron.arts@netland.nl">ron.arts@netland.nl</a>> wrote:<o:p></o:p></p>
<p class=MsoNormal>Op 16-08-10 18:27, Mark Michelson schreef:<o:p></o:p></p>
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<p class=MsoNormal style='margin-bottom:12.0pt'>> On Mon, 2010-08-16 at
17:51 +0200, Ron Arts wrote:<br>
>> Hi,<br>
>><br>
>> At the moment in 1.6.x and 1.8 beta, a queue reload clears the queue
stat counters.<br>
>> I put in a bug report about that, and provided a patch, but it was
rejected,<br>
>> because it seems to be expected behaviour as per comments by russellb.<br>
>><br>
>> When warlock52 reported this as a bug a few days ago, pabelanger
suggested to<br>
>> involve the community. So that's what I'm doing now.<br>
>><br>
>> Is it to be expected that the queue stats are cleared when a CLI queue
reload<br>
>> is issued? I do reloads during the day, and my customers do not
appreciate<br>
>> the per-agent call counters, and last call time etc being cleared,
because<br>
>> it immediately affects their queue processing.<br>
>><br>
>> What is the reason this is implemented this way?<br>
>><br>
>> Thanks,<br>
>> Ron<br>
>><br>
><br>
> When the "queue reload" command was added in 1.6.2, the idea was
to make<br>
> it behave the same way as the command "module reload
app_queue.so" from<br>
> previous versions. That command reset statistics, and so the new command<br>
> did the same.<br>
><br>
> Now as to why it worked that way prior to 1.6.2...your guess is as good<br>
> as mine there. How did your proposed patch work? If it just<br>
> unequivocally turned off stat resetting during a reload, it makes sense<br>
> why it would be rejected since there may be those who rely on such<br>
> behavior and changing it mid-release is a bad idea. One idea that could<br>
> be looked into would be to add a qualifier to the end of the "queue<br>
> reload" command that indicates that you do not wish to also be
resetting<br>
> the statistics. Even so, I'm not sure that would make it into 1.6.2<br>
> though.<br>
><o:p></o:p></p>
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<p class=MsoNormal>My patch added a keepstats=yes option in queues.conf which
defaulted to<br>
'no', so the default behaviour would retained.<br>
<br>
Ron<br>
<br>
> Mark Michelson<o:p></o:p></p>
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><br>
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<br>
-- <br>
Steve Murphy<br>
ParseTree Corp<o:p></o:p></p>
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