<div>I have spent about a week now researching various aspects of the Voip world, and trying to learn as much as I can about how things fit together and how they work etc.</div>
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<div>I've gotten a good overview of how things work, basically the stuff that any manager over a group should know in order not to get smoke blown from his employees, but what I am finding is that it seems that information is sealed tight about the details.</div>
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<div>For instance, one of the things I am trying to understand in a little more detail is a Cisco IAD. I have learned that it is a cool piece of hardware, it can really reduce costs of a phone system, and more importantly it's nearly impossible to find anything about how to configure the thing for anything other than paperweight mode....</div>
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<div>Now I am smart enough to know that my project isn't going to be build by me and meet it's deadline, but I also know that I need to know enough about this stuff to decide if I am hiring the right person for the job to meet my deadline, and one of those things is to know that they know how to configure it for anything other than "waste time and run up the billing hours mode."</div>
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<div>So my question to all is, where do you learn this stuff without taking semester long classes?</div>