Yes you should. I would suggest get help from your network engineer in order to figure out if there is any traffic/port blocking or firewall is in between.<br><br>
<div><span class="gmail_quote">On 10/11/07, <b class="gmail_sendername">Mayank Mathur</b> <<a href="mailto:mayankmathur@tetrain.com">mayankmathur@tetrain.com</a>> wrote:</span>
<blockquote class="gmail_quote" style="PADDING-LEFT: 1ex; MARGIN: 0px 0px 0px 0.8ex; BORDER-LEFT: #ccc 1px solid"><br>should i put those changes in sip.conf as u said related to nat or not ??<br><br><br>> This is very good.
<br>><br>> Now try connecting the softphone and capture the logs and see if your<br>> office<br>> network is blocking any port.<br>><br>><br>><br>> On 10/11/07, Mayank Mathur <<a href="mailto:mayankmathur@tetrain.com">
mayankmathur@tetrain.com</a>> wrote:<br>>><br>>><br>>> hi<br>>> yes, i can ping from outside network and login through ssh.<br>>> next ??<br>>><br>>><br>>><br>>> > Please discard my earlier, as I did not see you mentioning IP range
<br>>> > 192.192.*<br>>> ><br>>> > Can you 1st make sure that you can communicate with you Asterisk<br>>> server<br>>> > from<br>>> > outside network.<br>>> ><br>
>> > 1) ping<br>>> > 2) telnet, telnet on port 5060 (for SIP)<br>>> > 3) trace route.<br>>> ><br>>> > This will ensure that you Asterisk Server is reachable from outside<br>>> and
<br>>> > then<br>>> > you can start working to connect your Softphones :)<br>>> ><br>>> ><br>>> > On 10/11/07, Sarfaraz Chougule <<a href="mailto:sarfaraz.chougule@gmail.com">
sarfaraz.chougule@gmail.com</a>> wrote:<br>>> >><br>>> >> Hope you have understood tht the IP 192.*.*.* is not a public IP, so<br>>> you<br>>> >> wont be able to connect from outside network to your Asterisk Server.
<br>>> >><br>>> >><br>>> >> As mentioned earlier this mailing list is for Developers, hence forth<br>>> >> please put your question to Asterisk-Users mailing list.<br>>> >>
<br>>> >><br>>> >><br>>> >> On 10/10/07, Mayank Mathur <<a href="mailto:mayankmathur@tetrain.com">mayankmathur@tetrain.com</a>> wrote:<br>>> >> ><br>>> >> >
<br>>> >> > No, its 192.192...series<br>>> >> ><br>>> >> > > Mayank Mathur wrote:<br>>> >> > ><br>>> >> > >> Yes, Asterisk Server has Public IP (192.) series.
<br>>> >> > ><br>>> >> > > Just note that 192.168/16 is private.<br>>> >> > ><br>>> >> > > Anyway, this does not belong to asterisk-dev as said before
<br>>> >> > > and my junk filter will be happy to take care of this thread<br>>> >> > > as you don't quote properly.<br>>> >> > ><br>>> >> > > Regards,
<br>>> >> > > Philipp Kempgen<br>>> >> > ><br>>> >> > > --<br>>> >> > > amooma GmbH - Bachstr. 126 - 56566 Neuwied - <a href="http://www.amooma.de">
http://www.amooma.de</a><br>>> >> > > Let's use IT to solve problems and not to create new ones.<br>>> >> > > Asterisk? -> <a href="http://www.das-asterisk-buch.de">
http://www.das-asterisk-buch.de</a><br>>> >> > ><br>>> >> > > Geschäftsführer: Stefan Wintermeyer<br>>> >> > > Handelsregister: Neuwied B 14998<br>>> >> > >
<br>>> >> > > _______________________________________________<br>>> >> > > --Bandwidth and Colocation Provided by<br>>> <a href="http://www.api-digital.com--">http://www.api-digital.com--
</a><br>>> >> > ><br>>> >> > > asterisk-dev mailing list<br>>> >> > > To UNSUBSCRIBE or update options visit:<br>>> >> > > <a href="http://lists.digium.com/mailman/listinfo/asterisk-dev">
http://lists.digium.com/mailman/listinfo/asterisk-dev</a><br>>> >> > ><br>>> >> ><br>>> >> ><br>>> >> > --<br>>> >> ><br>>> >> > Regards,
<br>>> >> > Mayank Mathur<br>>> >> ><br>>> >> ><br>>> >> > _______________________________________________<br>>> >> > --Bandwidth and Colocation Provided by
<a href="http://www.api-digital.com--">http://www.api-digital.com--</a><br>>> >> ><br>>> >> > asterisk-dev mailing list<br>>> >> > To UNSUBSCRIBE or update options visit:<br>>> >> >
<a href="http://lists.digium.com/mailman/listinfo/asterisk-dev">http://lists.digium.com/mailman/listinfo/asterisk-dev</a><br>>> >> ><br>>> >><br>>> >><br>>> >><br>>> >> --
<br>>> >> With Best Regards,<br>>> >> ***************************<br>>> >> Sarfaraz Chougule<br>>> >> <a href="http://www.sarfu.co.in">http://www.sarfu.co.in</a><br>>> >> ***************************
<br>>> >><br>>> ><br>>> ><br>>> ><br>>> > --<br>>> > With Best Regards,<br>>> > ***************************<br>>> > Sarfaraz Chougule<br>>> >
<a href="http://www.sarfu.co.in">http://www.sarfu.co.in</a><br>>> > ***************************<br>>> > _______________________________________________<br>>> > --Bandwidth and Colocation Provided by
<a href="http://www.api-digital.com--">http://www.api-digital.com--</a><br>>> ><br>>> > asterisk-dev mailing list<br>>> > To UNSUBSCRIBE or update options visit:<br>>> > <a href="http://lists.digium.com/mailman/listinfo/asterisk-dev">
http://lists.digium.com/mailman/listinfo/asterisk-dev</a><br>>><br>>><br>>> --<br>>><br>>> Regards,<br>>> Mayank Mathur<br>>><br>>><br>>> _______________________________________________
<br>>> --Bandwidth and Colocation Provided by <a href="http://www.api-digital.com--">http://www.api-digital.com--</a><br>>><br>>> asterisk-dev mailing list<br>>> To UNSUBSCRIBE or update options visit:
<br>>> <a href="http://lists.digium.com/mailman/listinfo/asterisk-dev">http://lists.digium.com/mailman/listinfo/asterisk-dev</a><br>>><br>><br>><br>><br>> --<br>> With Best Regards,<br>> ***************************
<br>> Sarfaraz Chougule<br>> <a href="http://www.sarfu.co.in">http://www.sarfu.co.in</a><br>> ***************************<br>> _______________________________________________<br>> --Bandwidth and Colocation Provided by
<a href="http://www.api-digital.com--">http://www.api-digital.com--</a><br>><br>> asterisk-dev mailing list<br>> To UNSUBSCRIBE or update options visit:<br>> <a href="http://lists.digium.com/mailman/listinfo/asterisk-dev">
http://lists.digium.com/mailman/listinfo/asterisk-dev</a><br><br><br>--<br><br>Regards,<br>Mayank Mathur<br><br><br>_______________________________________________<br>--Bandwidth and Colocation Provided by <a href="http://www.api-digital.com--">
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</a><br></blockquote></div><br><br clear="all"><br>-- <br> With Best Regards,<br>***************************<br> Sarfaraz Chougule<br><a href="http://www.sarfu.co.in">http://www.sarfu.co.in</a><br>***************************