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<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>We’re using the reatime voicemail configuration with
ODBC. Everything works fine, including directory listing. The problem we are
encountering is with scaling a large number of users. Currently, the realtime
interface in app_directory retrieves all users and then prompts the caller for the
first three letters of the last name. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>There are two problems with this structure. First, the time
it takes to execute the retrieval can be an unacceptable delay if the database
is busy. Second, the entire result set of users is stored in memory, which
could result in an out of memory condition. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Is there any reason why the appropriate subset of users
couldn’t be retrieved after the user was prompted? Given a reasonable
distribution in the first three letters of user’s last names, this should
result in a much smaller result set being returned.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Thanks,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>/kwo<o:p></o:p></span></font></p>
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