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<DIV><FONT face=Arial size=2>Hello,</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>When I use the Queue application, I have taught all
agents to make transfers using the # key, and use the parking feature to make
attended transfers.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>But, sometimes, they make mistakes and use the
SoftPhone's (EyeBeam) XFer button.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>Everytime this happens, after a few seconds, the
Queue application stops answering, and I have to restart Asterisk.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>Is this a bug? Shuldn't Asterisk just ignore the
SIP transfer instead of locking up?</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>In this situation, the queue_log file displays a
ZOMBIE channel...</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial
size=2>1132584647|1132584552.19305|cobranca|SIP/ivan.ferreira-d831<ZOMBIE>|COMPLETEAGENT|12|60<BR>1132584779|1132584111.19200|operacoes|Agent/4917|COMPLETECALLER|9|646<BR>1132584804|1132584781.19328|cobranca|NONE|ENTERQUEUE||"Cobranca
202"
<202><BR>1132584828|1132584781.19328|cobranca|Agent/5450|CONNECT|24<BR>1132584836|1132584813.19338|cobranca|NONE|ENTERQUEUE||"Cobranca
339"
<339><BR>1132584997|1132584235.19222|cobranca|Agent/5110|COMPLETECALLER|212|527<BR>1132585329|1132584781.19328|cobranca|Agent/5450|COMPLETECALLER|24|501<BR>1132586395|NONE|NONE|NONE|QUEUESTART|<BR>1132586396|NONE|NONE|NONE|CONFIGRELOAD|<BR></FONT></DIV>
<DIV><FONT face=Arial size=2>Thank you for your help,</FONT></DIV>
<DIV><FONT face=Arial size=2>Dov</DIV></FONT></BODY></HTML>