<DIV>
<DIV><SPAN class=704125500-18062005><FONT size=2>Hi,all,</FONT></SPAN></DIV>
<DIV><SPAN class=704125500-18062005><FONT size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=704125500-18062005><FONT size=2>Now,I am working at make an realtime monitor for the call center based on asterisk.</FONT></SPAN></DIV>
<DIV><SPAN class=704125500-18062005><FONT size=2>and ,I had search the archive and wiki.Through the return info from the management API,</FONT></SPAN></DIV>
<DIV><SPAN class=704125500-18062005><FONT size=2>I can get the waiting calls ,abandoned calls ,hold time, etc,but I don't know how to get</FONT></SPAN></DIV>
<DIV><SPAN class=704125500-18062005><FONT size=2>the number of incoming calls.</FONT></SPAN></DIV>
<DIV><SPAN class=704125500-18062005><FONT size=2>The info like following :</FONT></SPAN></DIV>
<DIV><SPAN class=704125500-18062005><FONT size=2></FONT></SPAN><SPAN class=704125500-18062005><FONT size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=704125500-18062005><FONT size=2>****************************************************************************************************************************************</FONT></SPAN></DIV>
<DIV><FONT size=2>Asterisk Call Manager/1.0 Response: Success Message: Authentication accepted Response: Success Message: Queue status will follow </FONT></DIV>
<DIV><FONT size=2>Event: QueueParams Queue: <SPAN class=704125500-18062005>test_queue</SPAN> Max: 18 Calls: 1 Holdtime: 127 Completed: 209 Abandoned: 18 ServiceLevel: 0 ServicelevelPerf: 0.0 <BR>Event: QueueMember Queue: <SPAN class=704125500-18062005>test_queue</SPAN> Location: Agent/101 Membership: static Penalty: 0 CallsTaken: 20 LastCall: 1118794338 <BR>Event: QueueMember Queue: <SPAN class=704125500-18062005>test_queue</SPAN> Location: Agent/102 Membership: static Penalty: 0 CallsTaken: 19 LastCall: 1118778909 <BR>Event: QueueMember Queue: <SPAN class=704125500-18062005>test_queue</SPAN> Location: Agent/103 Membership: static Penalty: 0 CallsTaken: 14 LastCall: 1118782495 <BR>Event: QueueMember Queue: <SPAN class=704125500-18062005>test_queue</SPAN> Location: Agent/104 Membership: static Penalty: 0 CallsTaken: 0 LastCall: 0 <BR>Event: QueueMember Queue: <SPAN class=704125500-18062005>test_queue</SPAN> Location: Agent/105 Membership: static
Penalty: 0 CallsTaken: 9 LastCall: 1118779889 <BR>Event: QueueMember Queue:<SPAN class=704125500-18062005> </SPAN><SPAN class=704125500-18062005>test_queue</SPAN> Location: Agent/106 Membership: static Penalty: 0 CallsTaken: 0 LastCall: 0 <BR>Event: QueueMember Queue: <SPAN class=704125500-18062005>test_queue</SPAN> Location: Agent/107 Membership: static Penalty: 0 CallsTaken: 0 LastCall: 0 <BR>Event: QueueMember Queue: <SPAN class=704125500-18062005>test_queue</SPAN> Location: Agent/108 Membership: static Penalty: 0 CallsTaken: 146 LastCall: 1118795077 <BR>Event: QueueEntry Queue: <SPAN class=704125500-18062005> </SPAN><SPAN class=704125500-18062005>test_queue</SPAN> Position: 1 Channel: Zap/6-1 CallerID: 4042662907 Wait: 739 </FONT></DIV>
<DIV><FONT size=2>Response: Goodbye Message: Thanks for all the fish. </FONT></DIV>
<DIV><SPAN class=704125500-18062005><FONT size=2>***************************************************************************************************************************************</FONT></SPAN></DIV>
<DIV><SPAN class=704125500-18062005><FONT size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=704125500-18062005><FONT size=2>who knows how to get it through such info ,or there are other method for getting incoming calls number?</FONT></SPAN></DIV>
<DIV><SPAN class=704125500-18062005><FONT size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=704125500-18062005><FONT size=2>Any advice and help will be appreciated!</FONT></SPAN></DIV>
<DIV><SPAN class=704125500-18062005><FONT size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=704125500-18062005></SPAN> </DIV>
<DIV><SPAN class=704125500-18062005><FONT size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=704125500-18062005><FONT size=2></FONT></SPAN> </DIV></DIV><BR><BR><DIV><STRONG></STRONG> </DIV>
<DIV><STRONG></STRONG> </DIV>
<DIV><STRONG><FONT face=arial>Best Regards,</FONT></STRONG></DIV>
<DIV><STRONG><FONT face=arial>Gary Li</FONT></STRONG></DIV><p>__________________________________________________<br>¸Ï¿ì×¢²áÑÅ»¢³¬´óÈÝÁ¿Ãâ·ÑÓÊÏä?<br>http://cn.mail.yahoo.com