[asterisk-dev] Need to run an AGI from dialplan only upon call hold

[Lenz Emilitri]

We developed something along these lines as a general solution that would
not be linked to a specific channel types. This was needed as it would be
very useful in call-center scenarios to keep track of channel holds done by
agents, and as QueueMetrics implements this functionality, we would have
liked to offer a general solution that could be of interest in many cases.

You can find it at https://issues.asterisk.org/jira/browse/ASTERISK-19319 -
it was not accepted into the main trunk as it may be quite dangerous as it
allows arbitrary code execution on a single thread, but if you are careful
and you know what you are doing, it basically works.

So, as there is an actual need out there for something along these lines,
if anybody has a better implementation idea, it would be great to share it
:)

Thanks
l.




2012/8/27 uma udupi <umaudupi at yahoo.com>

> Hi there,
>
> I'm new to Asterisk. I need to call (from dialplan) a macro or a gosub or
> an AGI upon one of the connected party in a bridged call (on sip trunk)
> puts the call on HOLD. Anyhelp greatly appreciated
>
> PS: I looked into app_dial.c if I can capture AST_CONTROL_HOLD event, and
> call a macro, however once ast_bridge_call() is called, Dial app does not
> get mid-call events on the call (like AST_CONTROL_HOLD/AST_CONTROL_UNHOLD)
>
> I also tried to use frame_trigger.c but it didn't work too. I understand
> this is not a good approach.
>
> Thanks,
> Uma
>
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-- 
Loway - home of QueueMetrics - http://queuemetrics.com
Test-drive WombatDialer alpha @ http://wombatdialer.com
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