[asterisk-dev] Attended transfers in queue_log

[Atis Lezdins]

On Thu, Jun 12, 2008 at 7:47 PM, Mark Michelson <mmichelson at digium.com> wrote:
> I just finished merging a change into the trunk branch which corrects a
> long-standing deficiency of the queue_log: the inability to log attended transfers.
>
> A bit of background: prior to the merge, a blind transfer made by a queue member
> would show up in the queue_log as a TRANSFER event. Attended transfers, however,
> due to the limitations of what information was available to app_queue, did not
> log a TRANSFER event. Instead, they appeared as a COMPLETECALLER event. With the
> recent addition of a "fixup" phase to datastores during channel masquerades, I
> realized that this could facilitate a means by which to correctly log an
> attended transfer in the queue_log. Yesterday, I created a branch to make this a
> reality and this morning I merged the branch into trunk.
>
> Now the question arises: should this change also be merged into 1.4? My thinking
> is that the majority of users would be very happy to see attended transfers
> properly logged in the queue_log. The big thing holding me back right now is
> that there are many third-party applications that use the data in the queue_log
> to generate statistics. While I don't know of the specifics of these
> applications' internals, I know that any sort of change to what is expected may
> cause problems. To any who have written such apps, would such a change cause a
> problem? Would it actually be helpful? Thanks in advance for your replies.

Hello,

Just saw the commit. No opinion upon merging in 1.4 (however this
sounds like a feature).

I just wanted to add, that maybe it would be better to somehow
separate blind and attended transfers. Btw, from my understanding of
code, queue log entry will have duration until completion  of attended
transfer, wouldn't it be better to use duration until start of
attended transfer? Or just log both, that way it would be distinct
from blind transfer.

Regards,
Atis



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Atis Lezdins,
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