[asterisk-dev] Dynamic queue members with penalty and rrmemory
Atis Lezdins
atis at iq-labs.net
Wed Oct 17 15:13:07 CDT 2007
Hi,
I'm experiencing something like this:
Agent A with penalty 0 logs into queue
Agent B with penalty 1 logs into queue
Agent C with penalty 1 logs into queue
Call arrives, it goes to agent A (penalty 0)
Call arrives, it goes to agent C (penalty 1)
Agent D with penalty 1 logs into queue
Call arrives, it goes to agent D (penalty 1)
and so on.. it is possible for agent B to wait quite some long time (if not
forever), until he gets a call. I suppose, it's not expected behaviour. Can
anybody confirm?
Regards,
Atis
--
Atis Lezdins
VoIP Developer,
IQ Labs Inc.
atis at iq-labs.net
Skype: atis.lezdins
Cell Phone: +371 28806004
Work phone: +1 800 7502835
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