[asterisk-dev] PlayDTMF and transfers action
lemmel lemmel
lem__mel at hotmail.com
Wed Jul 11 06:54:42 CDT 2007
>If you're attempting to actually transfer the call, why not just use
>the Redirect manager command instead of trying to do it via DTMF? Is
>there a particular reason you need to do it via DTMF?
I can't figure how I can perform an attended transfer with the Redirect
command, could you explain this ?
Here a diagram of the operations :
- A agent (logged via AgentLogin)
- C client (added to the agent queue)
- D someone
A <--- talk with ---> C
C heard music on hold
A <--- talk with ---> D
A press the * key (or rather use the CTI :-))
A is in his queue listening music
C <--- talk with ---> D
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