[asterisk-dev] Reports without any comments in Mantis!

[Olle E Johansson]

Friends,

When people report bugs in Mantis, they want to help. I feel really  
bad when I find bug reports that was reported weeks, if not months  
ago, with no single comment from anyone.

Isn't this what the bug marshals are for? Making sure that bug reports  
get at least some feedback?

Can we all please make sure that we keep an eye on this and respond,  
even if we can't resolve the issue. There's always something to say,  
if nothing else "Thanks for reporting this" to make sure that the  
reporter knows that someone has seen it.

I've also found many bug reports in the wrong category since the  
mantis upgrade. I would really appreciate that bug marshals go through  
mantis and make sure we have the right category on reports. 90% of my  
time in Mantis is spent with a chan_sip filter turned on, so I won't  
see bug reports outside of that category.

Thank you all for your help in managing Mantis. It's a never-ending  
task, but you learn a lot about Asterisk by reading and working with  
the bug reports.


/Olle