[asterisk-dev] app_queue

[Mailing Lists]

I'm running 1.2.7 and I can see in the logs that asterisk is not
including agents that are busy on the phone in the dial list when
placing calls to agents. On the other hand if someone has called the
same extension directly (not through the queue) and then someone else is
calling the queue, the agent receives the queued call on the 2nd line
(callwaiting). For me it looks like asterisk is building a list of
agents that is available (not including agents that are known to be
busy) for the head call in the queue. Have I done something totally
wrong here? The strategy is ringall.

/urban

-----Original Message-----
From: asterisk-dev-bounces at lists.digium.com
[mailto:asterisk-dev-bounces at lists.digium.com] On Behalf Of Johansson
Olle E
Sent: den 4 juli 2006 12:43
To: Asterisk Developers Mailing List
Subject: Re: [asterisk-dev] app_queue


4 jul 2006 kl. 11.23 skrev Mailing Lists:

> Hi,
>
>
>
> Would it be a lot of work to change app_queue so that SIP agents  
> that is
> busy and have callwaiting enabled will be included in the ringall list
> for next call in queue? I have looked in the source code but it's not
> obvious for me where this list is created. Any ideas or hints are
> appreciated and welcome.

If a SIP peer has a device that supports call waiting, Asterisk will  
gladly
send the call there, unless there's a call limit that prevents it  
from happening.

Or does the queues behave differently here?

/Olle

---
Olle E. Johansson * Asterisk Evangelist, developer * VOOP A/S
olle at voop.com



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