[asterisk-dev] Calls not queued
md
montejodaniel at hotmail.com
Wed Feb 15 01:33:56 MST 2006
Hello,
when a agent logged into a queue is busy with a queue call, if another call is delivered in the queue that call is routed to the busy agent. That is not correct. The second call must be stay in the queue. The queues.conf is:
[queue1]
wrapuptime=0
timeout=60
strategy=ringall
retry=5
queue-youarenext=
queue-thereare=
queue-thankyou=queue-thankyou
queue-callswaiting=
music=default
monitor-join=yes
monitor-format=
maxlen=0
leavewhenempty=no
joinempty=yes
context=
announce-holdtime=no
announce-frequency=0
The dial plan in extensions.conf for an incoming call is:
exten => 7777,1,Answer
exten => 7777,2,Queue(queue1|t|||1200) ; pepe
The dial plan in extensions.conf for add queue member is>
exten => _422XXXX,1,Answer
exten => _422XXXX,2,AddQueueMember(queue1,SIP/${EXTEN:3})
exten => _422XXXX,3,Hangup
Why the second call doesn't stay in the queue? Any idea?
Thank you
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