[Asterisk-Dev] Re: AgentLogin to MeetMe conference?

[Jerris, Michael MI]

On the wiki there is a bunch of extension logic for agent login that you
could modify to do the trick.  As for if this is -dev or -users, it does
not look like this is anything you would want to do in code, so
extension logic is probably better for your needs. 

> -----Original Message-----
> From: asterisk-dev-bounces at lists.digium.com 
> [mailto:asterisk-dev-bounces at lists.digium.com] On Behalf Of 
> Tony Mountifield
> Sent: Tuesday, April 12, 2005 4:16 AM
> To: asterisk-dev at lists.digium.com
> Subject: [Asterisk-Dev] Re: AgentLogin to MeetMe conference?
> 
> In article <Pine.LNX.4.61.0504120053390.21224 at fs.sedwards.com>,
> Steve Edwards <asterisk.org at sedwards.com> wrote:
> > I posed this question on the user list, but nobody bit :)
> > 
> > > How can I configure AgentLogin to connect the agent to a 
> MeetMe conference?
> > >
> > > Or, can I achieve similar functionality through other means?
> > 
> > I wasn't really expecting it to just be a configuration issue, just 
> > wishing.
> > 
> > I guess I'm going to need to dive into the code.
> > 
> > Anybody care to suggest how to accomplish the following?
> > 
> > I want the agent to log in (authenticate).
> > 
> > I want to be able to control (via the queue.conf file or something
> > similar) which conference the agent is sent to. Basically, 
> I'd like to 
> > be able to say an agent can handle calls from queue 1, 2, 3 
> or, I want 
> > the agent to be sent to conference 4 upon login and stay there.
> > 
> > While I can probably cobble up something with extension 
> logic, I think 
> > the agent concept would be cleaner and more consistent
> 
> I think you need to define (or explain) the logic a bit more 
> completely.
> 
> What I THINK you're saying in your above example is something like:
> 
> a) The agent logs in. If there are calls waiting on the 
> queue(s), then the agent gets given those call(s) until the 
> queue(s) is/are empty.
> 
> b) When the queue(s) is/are empty, the agent gets put into 
> the conference.
> 
> c) What happens when the next call comes in on a queue? Does 
> the agent get pulled out of the conference automatically to 
> answer the call? If so, what if the agent was in the middle 
> of saying something important in the conference (assuming he 
> is in the conf to talk as well as listen)?
> 
> It might help people to suggest approaches if you explain 
> what problem you are trying to solve - what you are 
> fundamentally trying to achieve.
> 
> It may still be a -users topic, but we can't tell at the moment.
> 
> Cheers
> Tony
> --
> Tony Mountifield
> Work: tony at softins.co.uk - http://www.softins.co.uk
> Play: tony at mountifield.org - http://tony.mountifield.org 
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