FW: [Asterisk-Dev] Help with Call Waiting

[Alexander Lopez]

>>>>-----Original Message-----
>>>>From: Alexander Lopez
>>>>Sent: Tuesday, May 11, 2004 9:36 AM
>>>>To: 'asterisk-dev at lists.digium.com'
>>>>Subject: RE: [Asterisk-Dev] Help with Call Waiting
>>>>
>>>>Ali,
>>>>
>>>>	The reason Rich, as well as the rest of us, needs to know what
>>>>phone you re using is because that will tell us what channel driver
you
>>>>are using. (i.e. Zap, Sip, IAX, etc..)  Many channels 'pass' the
>>>>function of call waiting to the end point, whereas others handle the
>>>>function  within the channel driver.  If it is a channel that is
>>>>handling the feature or function then a source code modification
would
>>>>be needed. However if it is handled by the end point then it is
simply a
>>>>matter of changing the configuration on your phone.
>>>>
>>>>By your response and the fact the you need 3way but not call waiting
I
>>>>can deduce that you are on a Zap channel. I would recommend that in
lieu
>>>>of changing source and possibly breaking future CVS updates for
>>>>yourself. That you invest in a SIP device. The time saved will
defiantly
>>>>pay for the cost of the phone itself.
>>>>
>>>>If you need help with the configuration of your SIP device, don't
>>>>hesitate to post to asterisk-users and I an sure that someone there
>>>>could help you. Just make sure you check the Wiki first!!!
>>>>
>>>>Hope this helps.
>>>>
>>>>
>>>>Alex
>>>>
>>>>
>>>>-----Original Message-----
>>>>From: asterisk-dev-admin at lists.digium.com [mailto:asterisk-dev-
>>>>admin at lists.digium.com] On Behalf Of Ali Amirrezvani
>>>>Sent: Tuesday, May 11, 2004 9:03 AM
>>>>To: asterisk-dev at lists.digium.com
>>>>Subject: [Asterisk-Dev] Help with Call Waiting
>>>>
>>>>Hi all,
>>>>
>>>>I sent a message out about this a few days ago though I am still
unable
>>>>to
>>>>figure this out.  Any input would be greatly appreciated.  Is there
a
>>>>way to
>>>>disable call waiting, but still be able to use three-way calling?
The
>>>>problem is that when I am on the phone with a customer and someone
>>>>calls,
>>>>the call waiting beep cuts off what I am saying and has annoyed one
too
>>>>many
>>>>potential customers. When I am on the phone, I would much rather
have
>>>>the
>>>>call go straight to voicemail.
>>>>
>>>>Two possible fixes would be:
>>>>
>>>>1. Call goes straight to voicemail
>>>>2. Disable the call waiting beep sound - So, the call is technically
>>>>still
>>>>waiting though the sound of the beep has been disabled.
>>>>
>>>>The last time I sent out this message Rich replied with this
comment:
>>>>
>>>>	It all depends on the phone your using and how it is integrated
>>>>into
>>>>*.
>>>>
>>>>	If its a Cisco phone (as one example), Settings/Call
>>>>Preferences/Call Waiting = NO will stop the call waiting. 3-
way is
>>>>likely implemented as a consultive transfer or something like that,
>>>>which
>>>>should not preclude you from
>>>>	initiating such calls.
>>>>
>>>>	If its some other phone, look for similar setup.
>>>>
>>>>	If that's not what you're after, then a better description of
what
>>>>you're trying to accomplish, type of phone, 	etc, would be
helpful.
>>>>
>>>>If anyone has any idea how to make one of these options work, your
input
>>>>would greatly appreciated.
>>>>
>>>>Thanks again!!
>>>>
>>>>Ali
>>>>
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