[Asterisk-Dev] Request for comments on CTI integration

[dking at pimpsoft.com]

Python?! eeeeeewwwww! Stick with Perl its faster and more accessible 
to everyone.

On 14 Jul 2004 at 16:45, Sunrise Ltd wrote:

> Hi
> 
> I have a request for CTI integration with Asterisk and I
> am thinking about a lightweight protocol to send ringing,
> pickup and hangup event notification messages along with
> Caller ID from Asterisk to client devices which are NOT
> phones.
> 
> The client devices will typically be desktops running a
> CTI application that would do stuff like popping up a
> database screen with details on the caller on the other
> end of the user's phone, keep a call log etc etc. The
> important thing here is that this must be totally
> independent from the telephone sets used. It should still
> work if the end user receives a call on his cell phone
> after Asterisk has diverted it there.
> 
> I am not a protocol expert, so initially I intend to do
> something very quick and dirty with Python or so.
> 
> What I have in mind is a server daemon running on the
> Asterisk box, listening for connections from clients
> running on remote desktops.
> 
> The client would register with the server for
> authentication and then subscribe to a number of possible
> notification events like
> 
> - incoming call from caller ID
> - outgoing call to caller ID
> - diverted from other extension
> - diverted to other extension
> - transferred incoming from other extension
> - transferred to other extension
> - pickup, hangup and timeout
> 
> Initially, as a quick and dirty hack, notifications could
> be lodged by way of using an Asterisk application, ie
> ctinotify_app ...
> 
> exten => 1234,1,CTInotify("INCOMING",${CALLERID})
> exten => 1234,2,Dial(...)
> ...
> exten => 1234,10,CTInotify("HANGUP",${CALLERID})
> exten => 1234,11,hangup
> 
> but eventually this should be integrated with the Dial
> command itself so that DIVERT, TRANSFER and PICKUP events
> would also be notifiable and also for onvenience and not
> to have to clutter the dialplan.
> 
> A configuration file would be used to allow and disallow
> notifications for various users, something along the lines
> of ...
> 
> ctinotify.conf
> 
> [general]
> port=xxxx
> 
> [client1]
> secret=blah
> host=dynamic
> devices=SIP/xxx,IAX/xxx,Zap/xxx
> events=incoming, outgoing, transfer, divert, pickup,
> hangup, timeout
> 
> We'd then distribute Asterisk with Perl and/or Python
> based clients that would run on pretty much any platform.
> Application developers on various platforms could then
> pick up the event notifications from the Perl or Python
> client.
> 
> 
> I would be interested to get some comments from interested
> folks before I start working on anything and also I'd like
> to hear from others who might be interested to join in on
> such an effort.
> 
> The idea would be to make this an integral part of the
> Asterisk distribution, then leave it up to desktop
> application developers to use the facility in their CTI
> applications.
> 
> regards
> benjamin
> 
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