[Asterisk-Dev] ZAP Channel Maxout.
Greg Boehnlein
damin at nacs.net
Mon Dec 13 17:17:45 MST 2004
On Mon, 13 Dec 2004, Christopher Dobbs wrote:
> We want one single point for administrative reasons.
> If we have many servers handling this, our receptionist will need more
> training on the switching and forwarding of calls.
> Given that our receptionist is rather elderly, and has been complaining
> about having to learn a new system any way, we
> want to limit the total amount of retraining that is necessary.
>
> (Any suggestions on how to accomplish this in a another manner would be
> helpful, as well)
Yes. Explain to the elderly receptionist that she is now being replaced by
an Auto-Attendant and some Call Queues. Have a retirement party for her,
and take her salary over the next few months and buy some decent boxes to
distribute your traffic a little more intelligently.
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