[Asterisk-Dev] ZAP Channel Maxout.

Greg Boehnlein damin at nacs.net
Mon Dec 13 17:17:45 MST 2004


On Mon, 13 Dec 2004, Christopher Dobbs wrote:

> We want one single point for administrative reasons.
> If we have many servers handling this, our receptionist will need more 
> training on the switching and forwarding of calls.
> Given that our receptionist is rather elderly, and has been complaining 
> about having to learn a new system any way, we
> want to limit the total amount of retraining that is necessary.
> 
> (Any suggestions on how to accomplish this in a another manner would be 
> helpful, as well)

Yes. Explain to the elderly receptionist that she is now being replaced by 
an Auto-Attendant and some Call Queues. Have a retirement party for her, 
and take her salary over the next few months and buy some decent boxes to 
distribute your traffic a little more intelligently.

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