[Asterisk-Dev] Voice energy detection: coder wanted

[Peter Nixon]

On Saturday 08 November 2003 03:36, John Todd wrote:
> You did not ask a question which could be answered with a reply of
> "right" or "not right," but we'll assume "not right" since you seem
> to yet another person who has already taken sides without having any
> business case knowledge, and I wouldn't want to disappoint you with
> an even-handed reply.
>
> Imagine, if you will, a nuclear power plant surrounded by sparsely
> populated countryside with say, 10,000 people in a 10 mile radius of
> the plant.  Something goes wrong with the plant, and there are groups
> of people who need to find out (rapidly) what is going on with the
> plant.  It could be a large issue, or it could be one of the dozens
> of minor faults which do not cause injury or release of radioactive
> material but yet require shutting the plant down.  Maybe all 10,000
> people (3,000 households) need to be called.  Maybe only the 200
> people involved with the plant's maintenance systems need to be
> called.  It is irrelevant what the subset or reasons for the calls,
> but you should see my point with my hypothetical example.
>
> Making a call to 10,000 people, or even 200 people, is a seriously
> large task if you require verification that someone has answered the
> line.  If you think that only telemarketers use predictive dialing,
> you either are ignoring your own experiences in the industry, or you
> have no experiences in the industry.  (Also: voice detection is not
> necessarily "predictive" dialing to forward to an operator - it can
> simply be a recording.)  Keeping track of who has answered their
> phones, and those persons who have an answering machine is an
> integral portion of any such emergency dialing platform, for both
> operational issues (callbacks) and legal liability issues (tracking.)
> There are multiple ways to do detection of a human answering a phone
> versus an answering machine; my clients have specific requirements
> that I am trying to fulfill.

I am currently building a very similar system although I am currently at the 
stage of getting the outbound calls to queue intelligently.

Has anyone else written an queue app for Asterisk?

-- 

Peter Nixon
http://www.peternixon.net/
PGP Key: http://www.peternixon.net/public.asc