[asterisk-commits] jrose: branch 13 r433658 - /branches/13/configs/basic-pbx/

[SVN commits to the Asterisk project]

Author: jrose
Date: Fri Mar 27 17:34:48 2015
New Revision: 433658

URL: http://svnview.digium.com/svn/asterisk?view=rev&rev=433658
Log:
SAC: Add a few basic queues

Review: https://reviewboard.asterisk.org/r/4503/

Added:
    branches/13/configs/basic-pbx/queues.conf   (with props)
Modified:
    branches/13/configs/basic-pbx/extensions.conf
    branches/13/configs/basic-pbx/modules.conf

Modified: branches/13/configs/basic-pbx/extensions.conf
URL: http://svnview.digium.com/svn/asterisk/branches/13/configs/basic-pbx/extensions.conf?view=diff&rev=433658&r1=433657&r2=433658
==============================================================================
--- branches/13/configs/basic-pbx/extensions.conf (original)
+++ branches/13/configs/basic-pbx/extensions.conf Fri Mar 27 17:34:48 2015
@@ -35,6 +35,20 @@
 exten = 2565551234,1,Verbose(1, "User ${CALLERID(num)} dialed into remote voicemail.")
  same = n,VoiceMailMain(example)
  same = n,Hangup()
+
+; Extension to queue for sales.
+; The queue has a 300 second timeout.
+exten = 2565551200,1,Verbose(1, "User ${CALLERID(num)} dialed the sales queue.")
+ same = n,Answer()
+ same = n,Queue(sales,,,,300)
+ same = n,Goto(operator,1)
+
+; Extension to queue for a customer advocate.
+; The queue has a 1200 second timeout.
+exten = 2565551250,1,Verbose(1, "User ${CALLERID(num)} dialed the customer advocate queue.")
+ same = n,Answer()
+ same = n,Queue(customer_advocate,,,,1200)
+ same = n,Goto(operator,1)
 
 [Dialing-Errors]
 ; Handle any extensions dialed internally that don't otherwise exist.

Modified: branches/13/configs/basic-pbx/modules.conf
URL: http://svnview.digium.com/svn/asterisk/branches/13/configs/basic-pbx/modules.conf?view=diff&rev=433658&r1=433657&r2=433658
==============================================================================
--- branches/13/configs/basic-pbx/modules.conf (original)
+++ branches/13/configs/basic-pbx/modules.conf Fri Mar 27 17:34:48 2015
@@ -14,6 +14,7 @@
 load = app_voicemail.so
 load = app_directory.so
 load = app_confbridge.so
+load = app_queue.so
 
 ; Bridging
 

Added: branches/13/configs/basic-pbx/queues.conf
URL: http://svnview.digium.com/svn/asterisk/branches/13/configs/basic-pbx/queues.conf?view=auto&rev=433658
==============================================================================
--- branches/13/configs/basic-pbx/queues.conf (added)
+++ branches/13/configs/basic-pbx/queues.conf Fri Mar 27 17:34:48 2015
@@ -1,0 +1,19 @@
+[general]
+monitor-type = MixMonitor
+
+;========================Sales Queue ==
+; Calls all sales persons in a ring-all fashion
+[sales]
+strategy=ringall
+member => PJSIP/1109 ; Terry Jules - Director of Sales
+member => PJSIP/1105 ; Garnet Claude - Sales Associate
+member => PJSIP/1112 ; Franny Ocean - Sales Associate
+
+;===================== Customer Advocate Queue ==
+; Calls all customer advocates in a ring-all fashion
+[customer_advocate]
+strategy=ringall
+member => PJSIP/1101 ; Maria Berny - Director of Customer Experience
+member => PJSIP/1115 ; Dusty Williams - Customer Advocate
+member => PJSIP/1102 ; Tommy Briar - Customer Advocate
+

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