[asterisk-commits] mmichelson: trunk r115321 - in /trunk: ./ apps/app_queue.c

[SVN commits to the Asterisk project]

Author: mmichelson
Date: Mon May  5 16:43:21 2008
New Revision: 115321

URL: http://svn.digium.com/view/asterisk?view=rev&rev=115321
Log:
Merged revisions 115320 via svnmerge from 
https://origsvn.digium.com/svn/asterisk/branches/1.4

........
r115320 | mmichelson | 2008-05-05 16:41:34 -0500 (Mon, 05 May 2008) | 13 lines

Don't consider a caller "handled" until the caller is bridged with
a queue member. There was too much of an opportunity for the member
to hang up (either during a delay, announcement, or overly long
agi) between the time that he answered the phone and the time when
he actually was bridged with the caller. The consequence of this
was that if the member hung up in that interval, then proper
abandonment details would not be noted in the queue log if the caller
were to hang up at any point after the member hangup.

(closes issue #12561)
Reported by: ablackthorn


........

Modified:
    trunk/   (props changed)
    trunk/apps/app_queue.c

Propchange: trunk/
------------------------------------------------------------------------------
Binary property 'branch-1.4-merged' - no diff available.

Modified: trunk/apps/app_queue.c
URL: http://svn.digium.com/view/asterisk/trunk/apps/app_queue.c?view=diff&rev=115321&r1=115320&r2=115321
==============================================================================
--- trunk/apps/app_queue.c (original)
+++ trunk/apps/app_queue.c Mon May  5 16:43:21 2008
@@ -3294,7 +3294,6 @@
 		/* Ah ha!  Someone answered within the desired timeframe.  Of course after this
 		   we will always return with -1 so that it is hung up properly after the
 		   conversation.  */
-		qe->handled++;
 		if (!strcmp(qe->chan->tech->type, "Zap"))
 			ast_channel_setoption(qe->chan, AST_OPTION_TONE_VERIFY, &nondataquality, sizeof(nondataquality), 0);
 		if (!strcmp(peer->tech->type, "Zap"))
@@ -3348,7 +3347,6 @@
 				/* Agent must have hung up */
 				ast_log(LOG_WARNING, "Agent on %s hungup on the customer.\n", peer->name);
 				ast_queue_log(queuename, qe->chan->uniqueid, member->membername, "AGENTDUMP", "%s", "");
-				record_abandoned(qe);
 				if (qe->parent->eventwhencalled)
 					manager_event(EVENT_FLAG_AGENT, "AgentDump",
 							"Queue: %s\r\n"
@@ -3628,6 +3626,7 @@
 			} else
 				ast_log(LOG_WARNING, "Asked to execute an AGI on this channel, but could not find application (agi)!\n");
 		}
+		qe->handled++;
 		ast_queue_log(queuename, qe->chan->uniqueid, member->membername, "CONNECT", "%ld|%s|%ld", (long) time(NULL) - qe->start, peer->uniqueid,
 													(long)(orig - to > 0 ? (orig - to) / 1000 : 0));
 		if (update_cdr && qe->chan->cdr)