[asterisk-bugs] [JIRA] (ASTERISK-30443) Missing "Agent Abandoned" AMI event

[Asterisk Team (JIRA)]

     [ https://issues.asterisk.org/jira/browse/ASTERISK-30443?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

Asterisk Team updated ASTERISK-30443:
-------------------------------------

    Assignee: Asterisk Team  (was: Joze Zivic)
      Status: Triage  (was: Waiting for Feedback)

> Missing "Agent Abandoned" AMI event
> -----------------------------------
>
>                 Key: ASTERISK-30443
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-30443
>             Project: Asterisk
>          Issue Type: Improvement
>      Security Level: None
>          Components: Applications/app_queue, Core/ManagerInterface
>    Affects Versions: GIT, 20.1.0
>            Reporter: Joze Zivic
>            Assignee: Asterisk Team
>            Severity: Major
>         Attachments: agent_abandoned_ami_event.diff
>
>
> There should be an ami event "AgentAbandoned", when caller leaves the queue while agent device is ringing. This is important for sake of completion of the AgentCalled event, which designates a unique start of a channel call, which is now unlinked to the end of the call to the agent channel.



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