[asterisk-bugs] [JIRA] (ASTERISK-30410) Queues doesn't load members according to the configuration files

Jose Miguel Rivera (JIRA) noreply at issues.asterisk.org
Sat Jan 28 12:48:03 CST 2023


Jose Miguel Rivera created ASTERISK-30410:
---------------------------------------------

             Summary: Queues doesn't load members according to the configuration files
                 Key: ASTERISK-30410
                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-30410
             Project: Asterisk
          Issue Type: Bug
      Security Level: None
          Components: Applications/app_queue
    Affects Versions: 18.16.0
         Environment: OS: Debian 11
Host: VirtualBox
Architecture: x86_64
CPU(s): 2
Thread(s) per core: 1
CPU Model: Intel(R) Core(TM) i7-10700 CPU @ 2.90GHz
            Reporter: Jose Miguel Rivera
            Severity: Major


Adding a queue with static members in a particular order using the linear strategy is ignored by Asterisk.

Consider the configuration file below.

{code:title=queues.conf|borderStyle=solid}
 [Q520]
setqueueentryvar=yes
setqueuevar=yes
timeoutpriority=app
strategy=linear
musicclass=default
autofill=yes
maxlen=0
announce=
wrapuptime=0
announce-round-seconds=0
announce-to-first-user=no
announce-position=no
relative-periodic-announce=no
announce-holdtime=no
autopause=no
ringinuse=no
timeoutrestart=no
joinempty=yes
timeout=15
leavewhenempty=no
retry=5
member=>Local/302 at queue-call-to-agents/n,0,302,hint:302 at extension-hints,no
member=>Local/100 at queue-call-to-agents/n,0,100,hint:100 at extension-hints,no
queue-thankyou=
{code}

The Asterisk CLI shows the following result:
{code:title=asterisk.cli|borderStyle=solid}
ast-srv*CLI> queue show Q520
Q520 has 0 calls (max unlimited) in 'linear' strategy (0s holdtime, 0s talktime), W:0, C:0, A:0, SL:0.0%, SL2:0.0% within 0s
   Members: 
      100 (Local/100 at queue-call-to-agents/n from hint:100 at extension-hints) (ringinuse disabled) (Not in use) has taken no calls yet (login was 92 secs ago)
      302 (Local/302 at queue-call-to-agents/n from hint:302 at extension-hints) (ringinuse disabled) (Not in use) has taken no calls yet (login was 92 secs ago)
   No Callers
{code}

As you can see, the order doesn't match the configuration file. But the main problem is that instead of dialing the first member defined in the configuration files, it dials the first member that appears in the Asterisk CLI.

{code:title=asterisk.cli|borderStyle=solid}
Executing [520 at cos-all-post:16] Queue("PJSIP/101-00000000", "Q520,,,,,,,,,") in new stack
    -- Started music on hold, class 'default', on channel 'PJSIP/101-00000000'
    -- Called Local/100 at queue-call-to-agents/n
{code}




--
This message was sent by Atlassian JIRA
(v6.2#6252)



More information about the asterisk-bugs mailing list