[asterisk-bugs] [JIRA] (ASTERISK-30402) app_queue: QueuePause generates an excessively large number of database queries

Michael Bradeen (JIRA) noreply at issues.asterisk.org
Wed Jan 25 12:52:03 CST 2023


     [ https://issues.asterisk.org/jira/browse/ASTERISK-30402?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

Michael Bradeen updated ASTERISK-30402:
---------------------------------------

    Status: Open  (was: Triage)

> app_queue: QueuePause generates an excessively large number of database queries
> -------------------------------------------------------------------------------
>
>                 Key: ASTERISK-30402
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-30402
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Applications/app_queue
>    Affects Versions: 18.11.0, 18.15.0
>         Environment: linux
>            Reporter: Péter Juhász
>            Severity: Major
>
> We've noticed that Asterisk generates a very large number of database queries that match the pattern `SELECT * FROM queues WHERE name = 'foo' LIMIT 1`.
> We were able to trace this to the QueuePause AMI command, which is used by our dialer application: every time asterisk receives this command without a queue name, it iterates over all queries in alphabetical order, and issues a single-queue select query for each one. Apparently this behavior was introduced by this commit: https://gerrit.asterisk.org/c/asterisk/+/17987
> Now the intent behind that change is right and proper: if you have realtime queues, you'd want to be sure that you have the latest version of them in memory. However, the implementation is problematic, because it generates one query per queue (thus, one database round-trip), for all queues, for every QueuePause command. This clearly doesn't scale well, and gets worse when the number of queues increases. It got so bad that for one our customers Asterisk generated 600k such queries per hour, which actually accounted for the majority of database traffic for that customer.
> A more proper solution would be issuing a single `select * from queues` query and then processing its output.  



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