[asterisk-bugs] [JIRA] (ASTERISK-30443) Missing "Agent Abandoned" AMI event
Joshua C. Colp (JIRA)
noreply at issues.asterisk.org
Mon Feb 27 05:56:03 CST 2023
[ https://issues.asterisk.org/jira/browse/ASTERISK-30443?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=261450#comment-261450 ]
Joshua C. Colp commented on ASTERISK-30443:
-------------------------------------------
You're free to attach a patch, ultimately it will be up to someone else to go through that process instead. There's no time frame on if/when that would occur.
> Missing "Agent Abandoned" AMI event
> -----------------------------------
>
> Key: ASTERISK-30443
> URL: https://issues.asterisk.org/jira/browse/ASTERISK-30443
> Project: Asterisk
> Issue Type: Improvement
> Security Level: None
> Components: Applications/app_queue, Core/ManagerInterface
> Affects Versions: GIT, 20.1.0
> Reporter: Joze Zivic
> Assignee: Unassigned
> Severity: Major
>
> There should be an ami event "AgentAbandoned", when caller leaves the queue while agent device is ringing. This is important for sake of completion of the AgentCalled event, which designates a unique start of a channel call, which is now unlinked to the end of the call to the agent channel.
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