[asterisk-bugs] [JIRA] (ASTERISK-30443) Missing "Agent Abandoned" AMI event

[Joze Zivic (JIRA)]

Joze Zivic created ASTERISK-30443:
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             Summary: Missing "Agent Abandoned" AMI event
                 Key: ASTERISK-30443
                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-30443
             Project: Asterisk
          Issue Type: Improvement
      Security Level: None
          Components: Applications/app_queue, Core/ManagerInterface
    Affects Versions: 20.1.0, GIT
            Reporter: Joze Zivic
            Severity: Major


There should be an ami event "AgentAbandoned", when caller leaves the queue while agent device is ringing. This is important for sake of completion of the AgentCalled event, which designates a unique start of a channel call, which is now unlinked to the end of the call to the agent channel.



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