[asterisk-bugs] [JIRA] (ASTERISK-30489) Asterisk crashed unexpected event I tried to upgrade to latest version

[Joshua C. Colp (JIRA)]

    [ https://issues.asterisk.org/jira/browse/ASTERISK-30489?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=261701#comment-261701 ] 

Joshua C. Colp commented on ASTERISK-30489:
-------------------------------------------

We require additional debug to continue with triage of your issue. Please follow the instructions on the wiki [1] for how to collect debugging information from Asterisk. For expediency, where possible, attach the debug with a '.txt' file extension so that the debug will be usable for further analysis.

Thanks!

[1] https://wiki.asterisk.org/wiki/display/AST/Collecting+Debug+Information





> Asterisk crashed unexpected event I tried to upgrade to latest version
> ----------------------------------------------------------------------
>
>                 Key: ASTERISK-30489
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-30489
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Core/General
>    Affects Versions: 20.0.1
>         Environment: Debian created on Nutanix as VMs
> Debian 10.3  - Asterisk Asterisk 20.2.0
> System memory 8GB, 4 x vCPU
>            Reporter: Pham Huu Phu
>         Attachments: core-asterisk-2023-04-06T15-26-49Z-brief.txt, core-asterisk-2023-04-06T15-26-49Z-full.txt, core-asterisk-2023-04-06T15-26-49Z-info.txt, core-asterisk-2023-04-06T15-26-49Z-locks.txt, core-asterisk-2023-04-06T15-26-49Z-thread1.txt
>
>
> Dear Asterisk team,
> We have been using Asterisk for Call Center Call for a long time. We sometimes get problem with Asterisk crashed without any reason. We checked log and find asterisk[46017]: segfault.
> Our production has CRM connect to Asterisk to make outgoing all. We're stable for a long time If we have about 10 - 15 caller; asterisk services crashed while in calling. We exported backtrack.
> I hope Asterisk team find a bugs make Asterisk crashed. Thank you very much.



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