[asterisk-bugs] [JIRA] (ASTERISK-30237) Asterisk Crashed due to prometheus requests

[Asterisk Team (JIRA)]

    [ https://issues.asterisk.org/jira/browse/ASTERISK-30237?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=260240#comment-260240 ] 

Asterisk Team commented on ASTERISK-30237:
------------------------------------------

Thanks for creating a report! The issue has entered the triage process. That means the issue will wait in this status until a Bug Marshal has an opportunity to review the issue. Once the issue has been reviewed you will receive comments regarding the next steps towards resolution. Please note that log messages and other files should not be sent to the Sangoma Asterisk Team unless explicitly asked for. All files should be placed on this issue in a sanitized fashion as needed.

A good first step is for you to review the [Asterisk Issue Guidelines|https://wiki.asterisk.org/wiki/display/AST/Asterisk+Issue+Guidelines] if you haven't already. The guidelines detail what is expected from an Asterisk issue report.

Then, if you are submitting a patch, please review the [Patch Contribution Process|https://wiki.asterisk.org/wiki/display/AST/Patch+Contribution+Process].

Please note that once your issue enters an open state it has been accepted. As Asterisk is an open source project there is no guarantee or timeframe on when your issue will be looked into. If you need expedient resolution you will need to find and pay a suitable developer. Asking for an update on your issue will not yield any progress on it and will not result in a response. All updates are posted to the issue when they occur.

Please note that by submitting data, code, or documentation to Sangoma through JIRA, you accept the Terms of Use present at [https://www.asterisk.org/terms-of-use/|https://www.asterisk.org/terms-of-use/].

>  Asterisk Crashed due to prometheus requests
> --------------------------------------------
>
>                 Key: ASTERISK-30237
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-30237
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Resources/res_ari
>    Affects Versions: 18.11.3
>            Reporter: Igor Yeroshev
>            Severity: Critical
>         Attachments: core-asterisk-2022-09-13T08-07-08Z-brief.txt, core-asterisk-2022-09-13T08-07-08Z-full.txt, core-asterisk-2022-09-13T08-07-08Z-info.txt, core-asterisk-2022-09-13T08-07-08Z-locks.txt, core-asterisk-2022-09-13T08-07-08Z-thread1.txt
>
>
> I was running Asterisk 18.11.3 on RHEL 8.
> And noticed that asterisk crashed during Dialing call from ARI in moment when request from prometheus received.
> How it can be reprodused
> Send request to create channel through ARI
> Send Dial request to this channel through ARI
> Send request from prometheus to http://asterisk:8088/metrics or simply from browser.
> And asterisk immediatly crashes
> dmesg -T show this message
> [Tue Sep 13 12:36:05 2022] asterisk[13513]: segfault at 8 ip 00007efbc5581cd7 sp 00007efbc0696140 error 4 in res_prometheus.so[7efbc557b000+d000]
> Can you help solve the problem? Maybe it’s some kind of bug in this version? I couldn’t find information about it.



--
This message was sent by Atlassian JIRA
(v6.2#6252)