[asterisk-bugs] [JIRA] (ASTERISK-30268) After Channel move from Holding to Mixing sometimes audio is not heard between channels

Joshua C. Colp (JIRA) noreply at issues.asterisk.org
Thu Oct 20 05:16:09 CDT 2022


    [ https://issues.asterisk.org/jira/browse/ASTERISK-30268?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=260474#comment-260474 ] 

Joshua C. Colp commented on ASTERISK-30268:
-------------------------------------------

We require additional debug to continue with triage of your issue. Please follow the instructions on the wiki [1] for how to collect debugging information from Asterisk. For expediency, where possible, attach the debug with a '.txt' file extension so that the debug will be usable for further analysis.

Thanks!

[1] https://wiki.asterisk.org/wiki/display/AST/Collecting+Debug+Information

Additionally, Asterisk 16 no longer receives bug fixes. If this does appear to be an issue then it will not be resolved in that version.

> After Channel move from Holding to Mixing sometimes audio is not heard between channels
> ---------------------------------------------------------------------------------------
>
>                 Key: ASTERISK-30268
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-30268
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Bridges/bridge_softmix
>    Affects Versions: 16.26.1
>         Environment: Asterisk installed on CentOS 7
>            Reporter: Amit Sharma
>
> I am using using sip_chan for PSTN and pjsip for endpoints.
> 1) Incoming call coms to holding bridge where it hears music on hold.
> 2) pjsip channel answer the call and moves to mixing bridge.
> 3) holding bridge channel moves from holding to mixing.
> 4) recording starts on both chanel.
> 5) I can see both channel in softmix.
> 6) Recording on both channel is fine but they cannot hear each other in softmix bridge.
> 7) This is not happening on every call but can be reproduced.
> I have tcpdump for good and bad calls but both looks same.
> Please let me know what logs is required so I can share.
> Regards
> Amit Sharma 



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