[asterisk-bugs] [JIRA] (ASTERISK-30294) Many "task processor queue reached 500 scheduled tasks again" messages might cause Asterisk down.

Noppakoon Khamklin (JIRA) noreply at issues.asterisk.org
Wed Nov 9 21:04:08 CST 2022


Noppakoon Khamklin created ASTERISK-30294:
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             Summary: Many "task processor queue reached 500 scheduled tasks again" messages might cause Asterisk down.
                 Key: ASTERISK-30294
                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-30294
             Project: Asterisk
          Issue Type: Bug
      Security Level: None
          Components: Resources/res_stasis, Resources/res_stasis_device_state
    Affects Versions: 16.16.1
         Environment: CentOS 7.9.2009
Issabel PBX + Asterisk 16.16.1
            Reporter: Noppakoon Khamklin
            Severity: Critical


We got too many messages about task processor like this.

[2022-11-08 13:31:00] WARNING[19354][C-000125c3] taskprocessor.c: The 'stasis/m:cache_pattern:1/channel:all-000003af' task processor queue reached 500 scheduled tasks again.

And few of this below.
[2022-11-08 13:42:55] WARNING[315] taskprocessor.c: The 'stasis/m:devicestate:all-00000003' task processor queue reached 500 scheduled tasks again.

And at around 13:38, there were UREACHABLE alerts of all extensions (around 4xx IP Phone).  Then around 13:42:xx, all IP Phones were back Reachable again and all operation were back to normal.  During 4 or 5 mins, the Asterisk stopped working temporarily.  

>From the forum, it seems to be the workload issue but don't know how to investigate further and no clear solution.
1. We want to know what operation exactly caused the task processor messages and asterisk crash. 
2. Also are there documentation about "stasis/m:cache_pattern:1/channel:all-000003af" and "stasis/m:devicestate:all-00000003" so we can understand how to troubleshoot the problem?

This problem already happened 3 times and we don't know when it will happen again.



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