[asterisk-bugs] [JIRA] (ASTERISK-29959) No timestamp on voicemail

[Asterisk Team (JIRA)]

     [ https://issues.asterisk.org/jira/browse/ASTERISK-29959?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]

Asterisk Team updated ASTERISK-29959:
-------------------------------------

    Status: Waiting for Feedback  (was: Waiting for Feedback)

> No timestamp on voicemail
> -------------------------
>
>                 Key: ASTERISK-29959
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-29959
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Applications/app_voicemail
>    Affects Versions: 18.10.1
>         Environment: Debian 9
>            Reporter: Schneur Rosenberg
>            Assignee: Asterisk Team
>         Attachments: vmdebug.txt
>
>
> Hi, I'm not sure if its a bug or a configuration issue, recently my customers were complaining that they cant hear the timestamp when listening to a voicemail, pressing 33 when retrieving voicemail only plays the caller ID, I have timezone set on the voicemail box.
> Bellow is a sample voicemail config received from "voicemail show users for default"
> === Mailbox ...
> ===
> === ==> uniqueid: 17981
> === ==> context: default
> === ==> mailbox: XXXXXXXXXX
> === ==> password: XXXX
> === ==> tz: eastern
> === ==> attach: yes
> === ==> saycid: yes
> === ==> review: yes
> === ==> operator: yes
> === ==> envelope: yes
> === ==> sayduration: yes
> === ==> saydurationm: 0
> === ==> sendvoicemail: no
> === ==> delete: no
> === ==> nextaftercmd: yes
> === ==> forcename: no
> === ==> forcegreetings: no
> === ==> hidefromdir: yes
> === ==> tempgreetwarn: yes
> === ==> messagewrap: no
> === ==> minpassword: 4
> === ==> backupdeleted: 25
> === ==> maxsilence: 30
> Bellow are the results from  "voicemail show zones"
> Zone            Timezone             Message Format
> european        Europe/Copenhagen    'vm-received' a d b 'digits/at' HM
> military        Zulu                 'vm-received' q 'digits/at' H N 'hours' 'phonetic/z_p'
> central24       America/Chicago      'vm-received' q 'digits/at' H N 'hours'
> central         America/Chicago      'vm-received' Q 'digits/at' IMp
> eastern         America/New_York     'vm-received' Q 'digits/at' IMp



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