[asterisk-bugs] [JIRA] (ASTERISK-30094) Periodically wrapuptime (pause after conversation) in application queue ends earlier than set in the configuration file queue.conf

[Kevin Harwell (JIRA)]

    [ https://issues.asterisk.org/jira/browse/ASTERISK-30094?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=259389#comment-259389 ] 

Kevin Harwell commented on ASTERISK-30094:
------------------------------------------

Is the agent only a member of a single queue?

If a member in more than one queue I wonder if that could be influencing things, or I wonder if {{shared_lastcall}} might help:
{quote}
;
; shared_lastcall will make the lastcall and calls received be the same in
; members logged in more than one queue.  This is useful to make the queue
; respect the wrapuptime of another queue for a shared member.
; The default value is no.
;
;shared_lastcall=no
{quote}

> Periodically wrapuptime (pause after conversation) in application queue ends earlier than set in the configuration file queue.conf
> ----------------------------------------------------------------------------------------------------------------------------------
>
>                 Key: ASTERISK-30094
>                 URL: https://issues.asterisk.org/jira/browse/ASTERISK-30094
>             Project: Asterisk
>          Issue Type: Bug
>      Security Level: None
>          Components: Applications/app_queue
>    Affects Versions: 18.10.1
>         Environment: Information about OS:
> - OS CentOS Linux release 7.9.2009 
> - Linux server_name 3.10.0-1160.53.1.el7.x86_64 #1 SMP Fri Jan 14 13:59:45 UTC 2022 x86_64 x86_64 x86_64 GNU/Linux
> The operating system runs on a virtual machine.
> Asterisk running inside a docker container.
> Docker version 20.10.12. 
>            Reporter: Putrov Maxim
>         Attachments: full, pjsip.conf.txt, queue.conf.txt
>
>
> Periodically wrapuptime (pause after conversation) in application queue ends earlier than set in the configuration file queue.conf.
> Description of how to reproduce the problem case:
> - There are 4 endpoints in the queue;
> - 10 calls in queue (I generate calls using the sipp utility);
> - When the app.queue sends a call to an endpoint, the endpoint immediately responds and generates an RTP within 12 seconds;



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